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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Easy to use, great product, hassle free ordering, had no issues
I was surprised at how quick my order arrived. The quality of the shirts and hats I purchased is very good.
Yes I would recommend Prep sportswear to a friend
I will probably order more in 2023/2024 as I have another grandson at the school
2 shirt order took over a month to receive. I requested HELP or any update constantly with no response! There is no contact but a message link. I get 1 shirt after a month and my other is missing. STILL refuse to respond or help, or just refund my money! My son's game season is over now, I don't even need or want the shirts anymore. HORRIBLE EXPERIENCE
Love the ability to change the items to different designs and colors.
Easy to use website with endless number of opinions.
Very easy to shop on this web site and delivery in good time, only thing the jacket I ordered in large must run smaller, fits like a medium but overall satisfied
Very satisfied with the gear we purchased and pleased with the quality.
Great experience, received the order in a timely manner, good quality of the sweatshirt
Love the selection and ways to customize your apparel
Easy to order, just hope that this time they are the correct sizes.
Great website. Easy to maneuver through and pick what you want. Good options too. Just wish they had the softball choices say Cowgirls instead of Cowboys.
Decent shopping experience. Need mire variety of clothes. Polo shirts etc.
Excellent website love it but sweater was too small
Good selection, easy to find, good pricing, arrived in a timely manner
Lots of options, good selection. Not sure why Canadian school requires USA printing and shipping resulting in customs and duty fees at time of delivery.
1st time ordering it all went very well liked everything I got thank you
The shirt was easy to design and easy to order. The product was exactly as ordered and delivered promptly.
Easy to order, arrived in a timely manner, good quality
Item arrived just as I ordered. Sizing looks good too!
I finally received my Jerzee and I ordered it in black but received it in grey. Don't know why you sent me the wrong color. Other than that I do love the jerzee and will keep it.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members