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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It's too easy to order. The product was great and the size was true. The quality was wonderful.
The options for the printing were very easy to find.
Good selection and the sweatshirts looked very good and were reasonably priced.
I screwed up the size on an order and the company waived the 2 hour rule. This is GREAT CUSTOMER SERVICE.
Do t understand why a youth shirt is $20 more than an adult
Easy to use and cool. Very happy with service but to many texts
Happy to find all the colleges/universities I need for nieces and nephews. The order arrived very quickly, and the Items look very nice. I was very pleased to get a sale on the hats. Look forward to buying more items for future gifts.
I received the order very quickly and the quality was awesome!
Out of stock in most sizes for many items, but no way to know that until you click on the item; frustrating
Great selection. The sweatshirt is really soft and warm
Very user friendly, easy to navigate and lots of selections to choose from. Quick and accurate. Fair price for quality products.
I am not a very good tech person. Hope I am doing things right.
Would have been nice to see a summary of the purchased item on the last screen before confirming payment,
The website was easy to use and you can make different shirt and design combinations.
I don't remember having any difficulty. It's been awhile since I ordered the sweatshirt. We got one last year & my husband wanted another one this year.
Excellent site and the products are of great quality!
I am not a fan of your ticket system because it's slow. I wish your turnaround time was faster like 24 hours.
We found what we wanted in colors and styles to support our college students.
No shipping date or shipping options.
Would be a nice added option p
I am trying to edit the billing address but your program will not let in. It is in stone what Information I have to you.
Order *******
Gwynn Hamel
It was easy to find. The only issue I had was fining my size in a few things
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members