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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Took over a month to receive my items. After reaching out to the company to determine the status of my order, my items arrived within three days.
Good. Arrived fairly quickly. Good quality. Met my needs.
Website easy to navigate, my only complaint was that there was no delivery date information.
The item took much longer to receive than normal...also, some items only have a choice of 3 colors, would like to see more color choices, especially green
Sweatshirt I ordered was too small for my grandchild - cut too narrow.
It was good service and the product was the right fit for the kids.
Good quality kids got lots of compliments and questions as to where they purchased
Great quality, Great product, Great gift! I only wish that I would have received my purchase sooner (as it was a gift and made its way to the recipient 2 weeks after her birthday).
I appreciate the service and Quality products. Definitely a returning customer.
The item was beautiful and my daughter loved it. The only downside was it took around 3 weeks before it shipped.
Perfect fit and color. Just what my daughter wanted
I recommend this item
Great design options, however one print melted in the dryer on standard mode.
Item arrived in good order. Very pleased with transaction.
The sweatshirt we ordered turned out great! Not was just disappointing how long it took to receive our item.
Satisfied with what I received, I most definitely will be ordering from this website in the future.
It was good it didn't take that much time and it was quick
Thanks for the fast service
We got the cloths and are great.
Prep Sportswear provides great merchandise and is quick to respond to order concerns.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members