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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Items fit well and look great will definitely be ordering from you all again soon
Great product. And love the ease to make a store. Just took a while to arrive
It was a month too late and missed the entire event
Y'all did a good job, a little disappointed with delivery and shipping. Wish it had arrived sooner for reunion.
Order received as expected. Thank you the recipient loves it
My shirt was ordered in the size I wear in shirts and sweaters, however it was too small!
It took longer than I expected to be produced and shipped and Prep Sportswear never responded to my message, but other than that I am satisfied.
I thought the color would be off-black rather than jet black, but it was grey.
I love the product. However, it took a long time to get the order.
Easy process. Timely delivery. A well made product that looks exactly as pictured.
Longer then expected shipping time... Top Quality Prints!
Never got a confirmation email when my order was placed. Took months to show up. When I contacted them about canceling my order because it seemed sketchy, I got no response. The two sweatshirts I ordered did show up however one of them was not the exact design I chose. I'm a bit displeased with the company but the product is decent.
Received my order in good condition. Love my order
Took longer than expected and I think my order is for a man and I wanted ladies
The experience that I had was great the shipment was a little longer than expected but the shipment came a day early thank you so much again
The two items arrived in time for my husband's birthday, though at separate times. He was delighted and surprised by the gifts!
It took a long time to arrive and it had a couple imperfections on the garment.
The hoddie that I received was of poor quality and with iron on lettering that I could have done took over 4 weeks just to receive it and it was highly overpriced!
I have bought from you in past years. Shipping is a bit expensive.
I think the quality of the items offered could be better
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members