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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Thanks for all you have do to support our schools and sports teams!
Customer service was helpful. I needed a replacement and it was resolved quickly.
No issues except the massive amount of marketing emails I now receive from prep sportswear.
It was great I would recommend to family and friends about to order more soon
The experience online wasn't bad. I was super excited to get the items. However, when they arrived they were literally just thrown into a box. Not folded, not in any kind of wrapping or plastic what so ever. Just tossed in the box like trash and No paper or documents regarding the order. Honestly, probably will never order from there again.
We have grandchildren in many different schools and colleges. It is so easy to find a gift for them that they will use/wear! All in one place!
Placed two orders for shirts. Two different companies. Prep Sportswear arrived promptly and very pleased with quality. Still waiting for my other shirts, from a different company.
No hiccups with my delivery. Received my item as expected.
Easy to find the college we wanted. Several options for colors and designs. Prices were very reasonable.
Great selection! Was very easy to find what we were looking for.
Any questions I had, customer service was quick, friendly, & helpful
Quick and easy, price seemed a bit high but worth it to have such quick print and delivery. Quality is good too
Very nice sweatshirt and the logo was large and bright.
Great. The order was delivered timely and I received what I ordered.
Swift delivery, accurate product description, good availability of merchandise
Product delivered was exactly as expected.
Thank you.
Easy site to use and fast shipping! Merchandise is of good quality and fits as expected.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members