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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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It was a good experience. I would order again from here. Size does run a little smaller so I would go next size up. I'm a 3X but this one is snug. Could lose a few pounds though.
One of the shirts I ordered was printed incorrectly, it was supposed to read Las Vegas Baseball and instead it read Las Vegas Wildcats, it was also very poor quality where the printing was done on the front of that shirt, it's very stiff in an 8 inch diameter under the print, not happy with that shirt at all! The other 4 items were good or as expected.
The band hoodie looks great. It's a Christmas gift for my grandson, so the verdict is still out on fit and what he thinks.
Love ur stuff will buy again……………………………::::::…………………………..
I ordered kind of short notice & was overjoyed that it came in time for when I wanted it for
Easy to find easy to order. Good quality came quickly. Great customer service.
Simple to use. Product quality is poor. Shipping is slow.
Vinyl transfer on one of the shirts and the hoodie are pretty thin and cheap, hopefully they don't start peeling soon. Overall, I am satisfied.
It was goof except the USPS delivery. They got it delivered to the wrong house.
I'm disappointed in the quality of the fabric. It looks cheap. Very thin. Thought it would be made of a better quality material.
Love the gear. My son loves his sweatshirt and long sleeve top.
I received the product very quickly and it's good quality. I'm really happy with it.
Overall, my experience was excellent! Order was received ahead of schedule.
All of the items that I ordered were as expected and of good quality.
Excellent service & my order arrived in a timely manner. Thank you & I hope to order again
I like the stuff I ordered and would recommend it to fellow alumni.
My only complaint is it took a very long time to get the shirts I ordered.
Easy and quick delivery would use again lots of great designs to choose from.
Good except the not having a delivery date or knowing where in the process the product was.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

