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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Fast service, great custom hat, great price. Will use again!
It was great, fast, and accurate! You should try and order from there.
Just what I wanted from my order. Order came in good time and good quality.
Very fun designing my own sweatshirt And very fast shipping.
Easy website to use and delivered to my front door pretty quickly. Will order more in the future.
Great my order was delivered on time and everything was fine
Very soft and warm. Glad I get to share my support for a great college.
Fast shipping, quality products. Love buying from this company and great prices.
I've been wanting a sweatshirt from my high school for a long time but I haven't been "home" in a really long time but I decided to look around the internet and I found prep sportswear. Sure enough they had my high school logos so I bought a sweatshirt…. SUPER fast delivery, SUPER soft sweatshirt and size was exactly what I ordered. Think I'll get another one soon!
Fast sipping and the shirt I bought was great quality
I placed an order, I paid, it arrived.
Blah blah blah blah
Quickly delivered and the quality of the items ordered are nice. The prices of the items were just the right price. I can't wait to order more items.
Easy to place my order, track the order & it arrived quickly!
Great service, came quicker than expected. The apparel came out great as well
Lots of choices. Too high of shipping costs. Came with pretty good speed.
It was fast delivery and great quality I would definitely buy from prep sportswear again
My experience was good. I had no problem. I received my order sooner than I thought. The only thing that bothered me was the color it's more orange than red, but that's not your fault. But I have no complaints with the services rendered.
I found the site incredibly user friendly and appreciate all the different options of school logos and designs that enable me to match a style to my daughter's tastes. It was an easy shopping experience and I have returned to the site more than one time because of the experience I get.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

