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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Very easy to navigate and purchase the item s I was looking for.
I received my order in time, however, the size was much smaller than expected. The shirt runs very, VERY small! I intended to use it as an art smock of sorts, but the fit is not at all as expected...I've compared it to other similar t-shirts, with the same, or even smaller sizes, and this Prep Sportswear shirt is definitely mis-sized.
I will be giving it away to a student no doubt.
I orders this shirt for my son's birthday. I mailed it to him and he won't open until the 7th of March. I'm sure he'll like it. I thought the Yough logo would be imprinted in the fabric instead of outside the fabric,
Great! Easy to read and good selection
Easy to order
Very easy to use and very nice selections
Fast! High quality shirts. Fit perfect! Great communications.
Sweater was thinner than thought, but overall nicely made.
Great quality, easy to order, fast delivery, great selection
Very easy but prices are too high. I would like to see free shipping also.
Great site, but request to receive order confirmation and whether order was sent
Like there are lots of design options to select. Very easy to place an original design order and delivery was quick!
Love the otto hats with my hometown being able to be added...
I cannot get Sparkle Twill orange t-shirts in sizes M and L. And last year the M was also not available.
Quick fast and easy. Awesome. The whole process was seamless and I got the product in a respectful time.
Very easy to order and design pieces, and the hoodie itself is extremely soft on the inside; but I don't know how long it will last. It also look exactly as expected, very satisfied!
The material quality is not very good. It was also disappointing to pay an exchange rate in addition to having to be charged 43$ to pick it up at the post office
Fast delivery and my daughter loves her sweatshirt! Ty
Everything was good and the right size! Thank you very much!
Great transaction. Quick and efficient. Product met our expectations.
Great service. Quality shirts and great design. I would recommend prep to everyone
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

