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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Sure would like to see free shipping. Size of hoodies were accurate for what I ordered (XL).
A little disappointed on the thickness of material, much lighter than I was expecting compared to all other hoodies that I own from different manufacturers.
My kids' schools have such poor selections of gear for dads. I found tons of great stuff here and they have all the schools I needed. They also have Rush Medical College gear for me!
Found what I was looking for, personalized it, and very happy with what I got!
Did a very nice job, shipping on time and the product was as advertised.
Loved the product and style and over all look and would recommend it to anyone.
Very helpful in changing a defective te shirt into a new one. Ty.
Again website was easy to use good description of the products
I have ordered many items and have not been disappointed with any of them. I bought shirts for my grandson for his Dad's high school and university lacrosse and football teams information. He loved them!
Wanted school spirit clothing. Someone told us about you. The rest is history.
I was pleased with the product. It was for an out of town high school for my nephew and they sold out of t-shirts, so this was a good alternative.
The order was easy. The navigation was easy. Everything was great.
It was great! I loved the sweater and the print is perfect! Thank you
It was great and the items arrived in a timely manner. The quality was good
Site could be more clear around customization. Order confirmation did not confirm that customizations were included.
Great website for ordering. Was super easy, and great products! Fast shipping too!
Items are great and shipping is fast - have ordered in the past and always a great experience
As described and ship time was average, overall good experience. I do wish the print was more substantial, it seems thin but I also do not know what is standard. Hope the lettering holds up to many washes and doesn't crack. We'll see
Advertised 35% off, that did not happen, what a rip off!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members