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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Good Shirt. I wore this for College Day at Church. I will be ordering more in the Future. I went to Benedict College class of 1980
Finding the product and style was easy. The price was reasonable and my item even arrived early.
I really enjoy the company with the inclusive sizing and quick work.
Good products. Good turn-around time. It was a good experience to do business with you. I will say the prices are kind of steep though.
My order quickly fulfilled and everything arrived as specified
Order was received fast and as expected. No complaints.
Shirt not true to measurementsz
Disappointed in the price and shipping costs as I ordered from Canada, plus got charged duties.
Was my 30% discount applied to this order?
The ordering process was user friendly and the timeframe of delivery, quality of materials as well accuracy of my my order was 5 Star across the board!
Great service problem with my item was quickly taken care of. Thank you
Ordering was easy and the entire order came quicker than expected.
Great experience... I wish you would have more hats that aren't as stiff... i.e. "freshman" style hats. These hats are nice quality but very stiff.
Quick service and the quality is great.I just make sure of the brand of t-shirt I buy because I like for them to be soft. I also want my sweatshirts to be longer than normal and roomy.
Received, I have yet to give to my grandson. It seems small. I hope it will fit him. If not any options?
Good. Clothes came on time and nicely packaged…………
Was good. Site was easy to use and larger sizes were available
The quality of the two shirts I ordered are absolutely horrific.
The order was delivered as described on the website and is a quality product. I needed the order sooner than delivered and was told, basically, that it would get here when it was completed. Given the amount of time from order date to delivery, I expected a little better response for the amount of money I spent with this company
Fast shipping, great quality product. Will purchase from here again.
Very easy site to order from. Lots of options. Came very fast.
I enjoy ordering from this site for all my college needs! I love the quick turn around!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

