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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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North Carolina
1 review
0 helpful votes
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Good Shirt
March 20, 2023

Good Shirt. I wore this for College Day at Church. I will be ordering more in the Future. I went to Benedict College class of 1980

Date of experience: March 20, 2023
California
1 review
0 helpful votes
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Finding the product and style was easy. The price was reasonable and my item even arrived early.

Date of experience: March 19, 2023
Florida
1 review
0 helpful votes
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I really enjoy the company with the inclusive sizing and quick work.

Date of experience: March 19, 2023
South Carolina
1 review
0 helpful votes
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Good products
March 20, 2023

Good products. Good turn-around time. It was a good experience to do business with you. I will say the prices are kind of steep though.

Date of experience: March 19, 2023
Indiana
1 review
0 helpful votes
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My order quickly fulfilled and everything arrived as specified

Date of experience: March 19, 2023
Minnesota
1 review
0 helpful votes
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Order was received fast and as expected. No complaints.

Date of experience: March 19, 2023
Canada
1 review
0 helpful votes
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Shirt not true to measurementsz
April 18, 2023

Shirt not true to measurementsz
Disappointed in the price and shipping costs as I ordered from Canada, plus got charged duties.

Date of experience: March 19, 2023
Florida
1 review
0 helpful votes
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Was my 30% discount applied to this order?

The ordering process was user friendly and the timeframe of delivery, quality of materials as well accuracy of my my order was 5 Star across the board!

Date of experience: March 19, 2023
Illinois
1 review
0 helpful votes
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Great service problem with my item was quickly taken care of. Thank you

Date of experience: March 19, 2023
Tennessee
1 review
2 helpful votes
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Ordering was easy and the entire order came quicker than expected.

Date of experience: March 19, 2023
Maryland
1 review
0 helpful votes
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Great experience...
March 19, 2023

Great experience... I wish you would have more hats that aren't as stiff... i.e. "freshman" style hats. These hats are nice quality but very stiff.

Date of experience: March 19, 2023
Mississippi
1 review
0 helpful votes
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Quick service and the quality is great.I just make sure of the brand of t-shirt I buy because I like for them to be soft. I also want my sweatshirts to be longer than normal and roomy.

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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Received, I have yet to give to my grandson. It seems small. I hope it will fit him. If not any options?

Date of experience: March 19, 2023
Illinois
1 review
0 helpful votes
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Good
March 19, 2023

Good. Clothes came on time and nicely packaged…………

Date of experience: March 19, 2023
Wisconsin
2 reviews
0 helpful votes
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Was good
March 19, 2023

Was good. Site was easy to use and larger sizes were available

Date of experience: March 19, 2023
North Carolina
1 review
0 helpful votes
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The quality of the two shirts I ordered are absolutely horrific.

Date of experience: March 19, 2023
Georgia
1 review
0 helpful votes
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The order was delivered as described on the website and is a quality product. I needed the order sooner than delivered and was told, basically, that it would get here when it was completed. Given the amount of time from order date to delivery, I expected a little better response for the amount of money I spent with this company

Date of experience: March 19, 2023
Connecticut
1 review
0 helpful votes
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Fast shipping, great quality product. Will purchase from here again.

Date of experience: March 19, 2023
Massachusetts
1 review
0 helpful votes
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Very easy site to order from
March 19, 2023

Very easy site to order from. Lots of options. Came very fast.

Date of experience: March 19, 2023
New Mexico
1 review
0 helpful votes
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I enjoy ordering from this site for all my college needs! I love the quick turn around!

Date of experience: March 18, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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