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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I have to be honest. I am so disappointed. The shirts I ordered ran very small. The Millersville university XL long sleeve looks to fit a teenager. The wilkes university tee XL well that is on the small side. The sizing is not good and I will not order from here again. I spent a lot to be able to wear my children's university.
Information on the shirt did not match any information related to the golf club. 50? Logo was not accurate.
Easy to find your high school. Ordering easy. Quality appears good.
I received my order very quickly. Thank you. I was satisfied.
We placed an order but never received order confirmation. We waited a few days and no email and even check spam. So we ordered again thinking it did not go through. Still never received an email with order confirmation. It just didn't seem right so I contacted prep sportswear via chat and was told we had two orders on their way and wasn't able to cancel since they were out for delivery.
This is the first email we have received since the two orders were placed. Very disappointed!
Item was delivered as expected. Shirt was good quality and exactly what I ordered.
Easy to order fast shipping good customer service would recommend to family and friends
Prep Sportswear had the trucker style that I love. It's hard to find that style in the team I want.
Good site but The size was not so clear. Need to explain that is small than average
Well, my stuff showed up. That's better that Amazon.
I was very satisfied with the company I will order another item soon
I have never been unsatisfied.everything comes really fast
Order was accurate, good quality and fast shipping!
Experience was good. Ordering was easy. Shopping was fairly quick. Will definitely order again when the need arises
It was delivered very fast, all customized items were made as expected. Good quality, fair price
Great processing I love my shirt. I can't wait to show it off
Very good, Thank you.
Clothes sizing was correct, true to size.
One of my sweatshirts logo came in wrong but I am being sent a new one
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members