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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Good quality t-shirt and the shirt arrived quickly.
It was fast delivery but we found it little expensive
Easy and fast. From online ordering to receiving the items it was very timely. Great company. Good products
Ordered shirts through this site. Delivery was super quick and got my shirts in time for my event!
I received my package. Tried it on fits much better. Thank you so much.
The first order of the xxxl Hercules country club tee shirt was green and the HCC name was in black and unreadable against the dark green shirt. I ordered another one in gray and it was readable. I was disappointed in the green one. I had ordered the shirts because my father had played at HCC and the course is now closed. My father died in 1994 and I wanted to give HCC shirts to my son-in-laws in memory of my father.
Came here super quick! And was very comfortable, definitely recommend!
Great quality stitching and good selections. The sweatshirts arrived quickly!
Very fast delivery. And, when a mistake was caught a new item was sent free of charge! Thank you very much!
No.It's been so long ago I don't remember it. Leave me alone and take me off your email list.
Happy to find your website. Will continue shopping in the future.
The item was great. Quick delivery. Quality was nice
Great experience! Item as described and fast shipping!
Great. Item came as described and was delivered promptly.
Prices are rather high, and since I purchased shirts that said they were moisture wicking, I was expecting a different material. What we got seemed like a normal cotton shirt.
Prompt delivery, high quality. Exactly what we ordered. We're very pleased!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

