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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The turn around was a lot quicker than expected and the quality of the shirt and printing were excellent.
Great quality but shipping to Canada is very expensive
Excellent customer service when I had an issue with order it was taken care of swiftly and wonderfully.
Website was easy to use. Tons of choices. Quick delivery too!
I like the freedom of design, and feel prices are reasonable.
Good communication, fast shipping! Overall great experience for me.
Easy to personalize and fast delivery. Overall, happy with my purchase. I have already shared the website with my family for future purchases.
Giving the product I ordered as a gift and think the quality is good.
A little complicated. I hoped the sizes are true so the shirts are not too small? Surprise on me, the shirt is a little snug...I hate that women's shirts are always unpredictable on the sizes! I got the medium and it's not that loose comfortable that my flat chest but shapely hips look flattering or comfortable in!
Amazing, came fast and quality was fantastic. Good print and good speed made a happy gift receiver
Products look amazing. Fast shipping considering they are custom made. Will order from again, have already placed another order.
It was good and I got my shirt and I love my shirt
I will not shop here again - read the fine print: 2 hours after order, you're locked in. I wasn't given a tracking number for about 2 weeks, and the two items I received did not fit as expected. But I'm stuck. When I inquired into this, I was reminded by the company that 2 hours after order... you're locked in. Buyer, beware - writing this so that you learn from my lessons.
Great shopping, but outrageous shipping cost, other than that, loved the sweatshirt. Very high quality!
Great shopping, but outrageous shipping cost
My first order was defective. It was replaced with a correct shirt. Thank you
I had nothing but a good experience with your company
My sweatshirt was originally misprinted but I reached out and Prep Sportswear immediately sent me a replacement for free - and my replacement was perfect. Great customer service and support. Thanks!
A great gift for a great friend and a great employee!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members