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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy, great selection and pricing, delivery. Would definitely order again.
I just started teaching at Start and needed some spirit wear and was very happy to find Prep Sportswear because the prices were very reasonable. The website was easy to use
Free shipping would have been nice. It was 30% off but then put back on the shipping.
Sweatshirt was not quality or expected fit. Very disappointed. Will not be ordering again
I was shopping for my grandson so I had him look on your site for a his school's sportswear. It was nice that he could find his school and customize the sweatshirt he picked out with the activity he belongs to. I was surprised he received his order so fast! It was a great way for me to shop and will do this again for my other grandchildren.
Site was great-timeframe great- sizing isnt what I expected-runs small...now im stuck with a personalized shirt that doesnt fit properly
Experience was okay, but shirt is to small. I should have known, I ordered it from the middle school website!
Easy to use website, fast, and good quality products
Fast, efficient and effective, came in 2 weeks nice
Great gear love it can't wait to order something else.
You need to make available a phone number you can be reached at. I don't know where you got the specs for a 3X shirt for a women because the shirt you sent me does not even go over my shoulders easily. Now I am stuck with a useless shirt. This is the second one I ordered from you and the first was not much better.
Got this for My nephew so he has a gift when he moves to his new home
The products are of good quality and received in an adequate time.
I am very happy with the quality of the clothes and the quick processing and delivery of my order. A free shipping option would be greatly appreciated :)
The order arrived very quickly. There was an error on some of the sweatshirts ordered, but I was able to contact customer service and they ordered a reprint right away. Very impressed with the turnaround.
Easy and good quality she wears it to practice in that's why I bought a few
I bought this sweatshirt fir my granddaughter who was recently accepted to college
The order came quickly and was just the way I expected it
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

