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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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I got one of the Waubonsee shirts, it is really comfortable and I could show school spirits.
Every year, I shop for my high school apparel and haven't been disappointed.
Excellent service and products will definitely order again
Pretty easy to order custom shirts for our daughters college
The hoodie fabric is soft and smooth, a cozy texture. The sleeves are a bit tight on the adult medium so I'd order up for anyone with sensory sensitivities. I order the heather grey and white, the colors are really nice and the decals are crisp and the perfect size for the size of the hoodie. I haven't had it long so I can't speak to the durability yet.
Quick & easy. However the sizes do run a bit small. That's my only complaint. The quality is good and (as far as the sweatshirts) they are super soft material. We are overall pleased with our purchase.
I wanted to find a shirt for my son in CA who is working toward a PhD through a college in England, and I when I browsed the web I found one at Prep Sportswear. The shirt appears to be of good quality. It also arrived in a timely manner for his birthday.
Great selection of spirit wear and super easy to order.previously ordered for daughter's college sport and ordered this time for son's high school sport. Will be ordering more!
Is fast and efficient True to size. My husband I love it. We got exactly what we wanted, and it was the greatest. Thank you for your services, you're the best.
The tshirts were perfect. The sizing was correct. We are satisfied.
Service was great and all my items were delivered in a timely manner.
Excellent and easy. Friendly and easy to order online. Product is great quality.
I received exactly what I ordered and it arrived faster than I expected. I was happy with my order!
Many options to choose from, great quality product and fast shipping
I signed up for the 30% discount promotion and didn't receive my discount when checking out. FALSE ADVERTISEMENT!
Easy to navigate website, order shipped quickly with excellent communication through out the process.
I received my order very quickly & it was very good quality just like it was supposed to be. Love it thank you so very much
Easy, many choices, nice quality, nice shirt, no problems
It's been almost two weeks my order still hasn't been processed I don't know the time estimate of when it's coming I can't see updates about it beside it saying hasn't been processed. I emailed them twice and still haven't received a email back.
Order came in reasonable time. Great pricing! Definitely will order again from this company. First time customer, turned life time customer!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

