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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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My order took a couple of weeks to arrive. However, I did place my order as school was starting so I understand that is the busy season.
Satisfactory and on time and I enjoy the shirt that I ordered
Great selection and great products. Very easy ordering process and the delivery was right on time.
If you have never ordered from your site before it is very confusing. My first time ordering it took me a while to figure out what I wanted. It needs to be simplified
Easy to navigate website and place order
The colors don't really match the team colors. I tried to contact cust serv about getting more with the correct white stitching and no response
Love the t shirt designs and the ease to order. Quality t shirts
The length of time between ordering and delivery was WAY longer than expected. It took over three weeks for my item to arrive.
Very well done and good quality for the price. I will definitely order more things. True to size as well.
Order arrived as expected. Packing was the issue as my hat was crushed.
It was great can't wait to order again.
Delivery was great and it also was greatly protected
Love this website. I bought my boys half early in the year with whatever logo from their school and color from their school that they wanted. I love how you can design your own shirts with your school logos and name and year on them. And they have multiple colors that choose from. Love this website thank you very much
I love the website. I love being over to buy t-shirts and hats of my boys school. My oldest son which is in middle school they don't sell their hats and shirts at the school but you got to buy them online. I love the material that some of the clothes is made out of. Thank you
Great quality and exactly what I wanted! I would recommend anything from this site for sure.
It was good, there was many option to choose from.
Thank you :) It was fantastic! The quality was fantastic, and I love all of the choices.
Make prices cheeper not so expensive other than that I was really happy with the experience add more products such as shorts and socks possibly
4 bought so far. My 1st three have held up considering weekly use for 6 months.
Good, however usps delivered slow, another carrier would have been good.
Received orderly quickly! The shirt seems to be pretty good quality and fits true to size
Easy to order & no problems. Arrived quickly. That makes it great in my opinion.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members