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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great options when creating a custom shirt or sweatshirt.
Fast shipping, decent price and lots of choices for what I was looking for
Love that I can customize College apparel.
Have shopped this site many times over the years and will continue to do so.
I liked it but the long sleeve i ordered said "athletic" so i thought it'd be stretchy with the spandex fabric. It's regular cotton that's not stretchy at all, i washed it and stretched it out and it didn't really work. The lettering is cool and so is the design but fabric is a 3/10
I hope they have quick shipping. This is a birthday gift
Good, thank you for your outstanding service. Item looked great!
Very timely delivery - no question of waiting and wondering about 'lost in the mail?'
The items were okay, but printing was not consistent on each item
My original order had a couple of mistakes but they were quickly able to rectify the issue! Love all my items!
Great quality product! Delivered quickly and fits true to size, the material is nice and a little thinner than most hoodies which I like because I tend to get hot quicker with the typical heavier sweatshirts. 10/10 Will be ordering again!
I ordered a shirt and a sweatshirt for my college. Shipped fast and I love the quality!
I was not happy with the shirt. It was too small. I did not care for
The fabric.
There were many options to choose from and it was easy to navigate.
Great shirt! Fast delivery and good price. Thank you!
Arrived exactly as ordered, very happy with the way it looks!
Order was received correctly and in a timely manner.
Big order made and shipped. Quality of the clothing material was okay. Quality of the lettering on the clothing was okay. Nothing special with this website.
Thank you for replacing the shirt! Excellent customer service!
Great prices. Good quality material. Love the sweatshirts
Quick, efficient, and very satisfied with the products
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

