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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I Love my shirts! They are very soft and for great
I loved the shirts but very disappointed that I washed them in cold water and they shrunk by a size and half! My husband wears a large and he couldn't even get it on. Won't be ordering from here again,
Great and easy. Will be used again. The product was nice and y'all did a great job
My daughter loved the shirt I ordered. The fit was perfect.
It was great, fast service, would recommend to anyone
Just a little disappointed. I was reluctant to pay so much for a tshirt but it was personalized. So it sold me. Problem I have today is I always order large on everything I Oder. In this case it fit me like it was a small. So I can't wear it.
Shopping was easy but the two shirts are really really small. I may take them by the school campus and donate them. Not the softest fabric, either.
I would definitely continue to order from Prep Sportswear again. My order arrived quickly and all items were exactly what was looking for.
Shirt exceeded my expectations- high quality work… I am very satisfied
It was very easy to order, i just hope there is a smaller size shirt
You can only ship by UPS which is expensive. Should offer more options
Good selection of products. Thanks for the good quality and good service.
The jacket was very expensive but the quality did not at all match the project.
The site was SO slow and difficult to place my order. I had to wait until the next morning until it would finally go through
Good selection from among all schools nationwide. Delivery was faster than I expected, being only a single item during a time when many others were placing larger (higher priority) orders.
Good communication regarding order status
Clothing arrived promptly
I accidentally ordered the wrong item your customer service staff was AMAZING and helped me to fix it. Received my item and love it!
My products arrived before I expected and are very high quality. I ordered 2 hoodies and 1 crewneck sweatshirt, we really like them.
Easy ordering and quick delivery. The shirt was perfect and just the right size.
I was wanting a T shirt for Volleyball, so just ordered regular college with team name.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members