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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Most of our order was great, but 2 of our Ts had huge squares where they were pressed. It came out of one but the other still has a slightly noticeable line. Not enough to bother with shipping and all, but we can see it. Good quality stuff!
Love the availability and customization! Was high quality and vibrant colors!
It was easy to shop on Prep Sportswear, but the women's sizes do run small.
My shirt was ok. Haven't worn it as of yet. We'll see after it's washed.
Easy, decent price, love that you can create your own school name fonts and style, including your name.
Took a very long time to ship; thought it wouldn't come until after the season was over. Then when it did come it was too small to even wear. Waste of money.
Great selection and customization options! The new shirt is perfect.
Fast and easy. I had no problems placing the order and received the T-shirt promptly.
Good experience and easy to order. Good delivery and priced right. I'm
Good quality product, took a while to get here but I am very satisfied with the results.
I had no information about when the order was delivered at the time of sale.
Ordering is easy. Shipping is quick. Great quality.
Easy website to buy from, just wish it would have close for kids
Quality of the shirts were nice, the quick turn around from when the order was placed. The ordering process was very easy.
The gear was cute but I'm used to my sports gear being looser amd I've ordered alot of sports gear. If I would have known the fit I would have ordered a size up.
I ordered several items and they all arrived quickly and look fantastic!
Ordered with ease. Very happy with the selection and quality.
I am a high school Education Specialist & running an American Sign Language Club (ASL) Club. I wanted a shirt to wear to the club meetings to represent Deaf Culture. It was super easy to choose the designs of the University and they sent my package quickly! My shirt got here just in time for the meeting! Thank you!
Exactly what I wanted! I'm very happy, and my friends from school are impressed. Thanks!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

