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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered a Sweatshirt and it ran very small. Didn't fit and need to order a new one
Items came as ordered. Very pleased. Price was great
The shirts are good. Printing seems a little off in the color.
Easy to find and use! The product is great quality and it was shipped in a timely fashion.
Item was as pictured and delivered when said experience was as expected
I spent $400 on clothing and only 2 shirts were the correct sizes - and they will not process returns. The quality of the fabrics is extremely cheap.
Much faster delivery of order than I ever would have expected.yes
I love the front of my shirts but one of my sweatshirts arrived with a small hole in it.
The experience was great. But I ordered the wrong size and wonder how I can exchange it.
The order that I places came promptly and exactly the way I wanted it
I was impressed with the options for designs and the speed of shipping.
The sizing of the shirts was not as expected. The women's large was so small as not to fit.
Easy to navigate website
Designs available matched school mascot
Arrived in a somewhat timely manner but quality of product was not what i was expecting
Sizes were significant small resulting in items not fitting after first wash, and line dry.
Great experience, we love our gear! Will buy again.
I placed another order and money was removed from my account but I have not received a confirmation or any further information concerning the order number *******.
I was very satisfied with my order however I thought I ordered red and black I got red and gray.it's ok I still like my order thank you!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members