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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was great and the item was so beautiful thank you guys
Very poor quality. Very unhappy with our shirts. Wish I never ordered from you.
Awesome customer service and great turn around time.
I ordered a women's large and it is top small to wear. I'm 5'7 and 160lbs and a large is usually roomy on me. Disappointed for the $73 the sweatshirt cost me.
Large variety to choose from made my shopping experience fun. Love my new shirt can't wait to wear it for my 50th high school reunion.
Several of our garments came with their lettering and such already starting to come off.
It was seamlessly done! Very happy with my shirt! It fits well and was exactly what I wanted!
Easy to find and select what I was looking for. Easy checkout process and shirts arrived in a couple weeks. No complaints.
Ordered it, and received a confirmation. After that I could not checke any updates and thought it got canceled. Ordered one time urgent piece again through a friend and he received it like two weeks earlier (still a day to late for me). Would not recommend that site to anybody. Can't say anything about the quality since I'm out of country.
Easy to order and shirt looks and fits my son great
Took forever!way too long of a wait.did not like color it was ugly.
Hoodie was very comfortable and warm, and I received my order significantly earlier than expected.
Quick shipping and was glad to find that they had a smaller school.
The cap doesn't expand enough to accommodate my head size
A++++++++++++++++++++++++++++++++++++++++++++++++++
Easy checkout. I love all the options of decals for the shirts.
The apparel was better then expected. We can't wait to order again!
I dont like that a delivery date is not provided and I worried how long it would take to receive my goods. Fortunately, I received it in an acceptable time frame.
Great value I'm wearing it now and every day that's what's up I couldn't wait to open the package up
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members