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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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One of the shirts I ordered was damaged and had to be reordered
Fast and easy shopping
Quick shipping and quality product
I ordered a custom made jersey. The delivery process was a bit longer than I had anticipated, which was my fault. I was impatient. But when I contacted customer service, they ensured me it should be ready the following week and it was. The representative I chatted with was very helpful and professional. I received my order and it looked awesome! I am very happy with my purchase.
Shirts came exactly as described. Comfortable and very little shrinkage when washing (if any). Wish the shipping was a little less, but that's my only suggestion. Three shirts in a tiny bag shouldn't cost $20+ to ship.
Easy to order online, and received items in a timely fashion.
Clothing was of good quality. I was unaware at the time how long it would take to receive but happy with the item.
You guys offer a Great product! So happy! Would recommend to classmates!
Ordering was easy. I am looking forward to receiving my order quick so that it can be worn during the fall season.
I ordered a sweatshirt for my granddaughter. My order arrived promptly and the sweatshirt is exactly as ordered. It looks so amazing and exceptional workmanship! My granddaughter loves it, and says it's so soft!
Great products! Received my order in a timely manner. I was informed regarding my delivery.
Very easy to find stuff and fits amazing. I got the Bulldog jersey for the women and I love it. The material is soft and comfortable. Was worrying it would be a little heavy but it's not. Very light weighted for Florida weather..
The sweater I ordered was too small and it got fuzz everywhere that was hard to get off
Great got here I don't like this part of saying stuff
Shirt is a little thinner material than I expected but it is ok
Very easy to order, but the sizes are on the small side.
Easy to order, good prices, faster delivery than expected
Shirts look great! Time it took for delivery only garners 3 stars. Anything taking longer than a week for delivery is too long. I will use company again but will make an order 3 to 4 weeks out from when I need product.
BP
Got exactly what I ordered and within a timely manner. Liked what I ordered so much that I ordered more.
Very easy to send my granddaughter a gift. Thanks.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members