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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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It was fine no issues. The cost was what was expected and no issues with receiving it.
It was easy and welcoming. As a customer I would order again in the future.
Ordering process was easy & allowed you to see the colors you chose in an actual item, not just a color block. The shipping was a little slow. The product was very good quality.
Good selection-fast delivery. 50 characters is lame
Ordered 2 hoodies…………. ………………………………………………………………..
Received our sweatshirt - great service and quality
Received in a timely manner. Will definitely be ordering again.
We placed a pretty big order - 8 items and it all arrived quickly and very well done. I will definitely order from here again.
Very nice shirt and made well. The letters and numbers were patch on correctly
My son won't get his new sweat shirt hoodie until Christmas. But i love his sweat shirt hoodie i will be using prep sports wear again for sure. Thank you
It looks just as we ordered and the shipping was timely.
Great sweatshirt! Everything was perfect! It was very quick turnaround time as well.
Great product. Was shipped very quickly sizes were pretty accurate
Lots of logo options. Unfortunately, out of sizes in the dry fit option for us.
Very fast shipping!
Website had manny variations which made it difficult to choose.
Faster delivery than anticipated.
Easy to navigate and use. Helpful graphics that perfectly show the result.
The item was delivered promptly and it looks great.
Excelente, muy buen trabajo de material, todo como esperaba
Very nice product and very fast shipping. Very satisfied!
Made a purchase and I received it very quickly and my daughter loved it as a surprise. She just signed to play for Florida Southern in tennis in the Fall of 2024.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

