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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy to work with. Prompt delivery. Will definitely buy from Prep Sportswear again.
I liked the volume of choices and how the site quickly updated the modifications as I adjusted the font and text on my items.
Only reason I didn't give 5 stars bc I would have liked a little more freedom with the customization to combine categories (example: Baseball Grandparent with the school name/year etc)
Otherwise great options and I'll likely order again in the future!
Shipment came on time! Very happy with the quality of product
Wrong size was shipped, but they immediately remedied the problem and sent another shirt in the correct size.
Very satisfied, and received order quickly. Very happy with the designs on apparel.
It's always super easy to order, and I appreciate the fast turn around time and fast shipping
Timely delivery-quality products-great price. Customer satisfaction concerns great.
It was easy to order, received as advertised and the quality of the T-shirt was excellent!
I was very happy with my experience.
I will order again in the future.
I've spent thousands over the past few years at this website. The times always come quickly and are usually top notch. Unfortunately the shirt I got for my son Sullivan Generals the college he committed to wasn't great. I except better quality from prep sports.
Much easier than last time. Thank you. My son is a three sport athlete in Poughkeepsie NY. Our school is broke to say the least. Our athletics are subpar. I feel that if you look good, you feel good. Hopefully my son will have his spirits lifted with this shirt. I ve ordered many times from here for kids in our community since our local "t shirt" shop was closed due to covid.
The shirt looks like a good quality and the lettering is nice.
I found this unisex sizing confusing my first order that I placed on the third I really wanted a men's small and I think I got a unisex small. The only other issue was that the writing seems a little blurry but I don't know if it supposed to look that way. Being the size was too small for my grandson. I gave it to my younger grandson and ordered a unisex large, which I thought was a men's large for my other grandson it was a different writing on it and much better looking. I'm sure my grandson won't even notice it but if he does if I could exchange the first one..
Good quality, got here quickly, would use again, thank you so much.
Quick shipping! Has lots of different school and can customize to anything you want!
Fast and good quality. Not much else to say. Not sure why this requires 50 words or more. This was the worst part of the whole experience.
Excellent quality. Easy ordering. Quick delivery. Just what my daughter wanted.
Order and delivery were great! Hope the recipient likes his present from you!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

