Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Prep Sportswear

Prep Sportswear

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Prep Sportswear?
grey stargrey stargrey stargrey stargrey star

Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
This company does not typically respond to reviews

Instant Feedback

88,112 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Stephen S.
Unfollow Stephen S.
Share Review
Report Review

Shirt is Great!
December 23, 2023

Shirt is Great! Shipping was great even though it was a customized jersey.

Date of experience: December 23, 2023
Indiana
1 review
0 helpful votes
Follow Paul G.
Unfollow Paul G.
Share Review
Report Review

Item came as expected and as described, colors were clean and printing seems to be impeccable

Date of experience: December 23, 2023
Louisiana
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

The web site was easy to go on and find what I was looking for.

Date of experience: December 23, 2023
New York
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review

Placed the order and received product very quickly

Date of experience: December 23, 2023
New York
1 review
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Share Review
Report Review

Pleased with item ordered
December 23, 2023

Pleased with item ordered. Ordered online. Would order different color next time.

Date of experience: December 22, 2023
Iowa
1 review
0 helpful votes
Follow Toni X.
Unfollow Toni X.
Share Review
Report Review

This is the second time I have ordered from Prep Sportswear
December 23, 2023
Updated review

This is the second time I have ordered from Prep Sportswear. Both times were very positive experiences. Quick and accurate service.

Date of experience: December 22, 2023

It's great to have the ability to purchase items for...
November 23, 2021
Previous review

It's great to have the ability to purchase items for each school.

Date of experience: November 23, 2021
California
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Share Review
Report Review

Nice options, good prices and super fast processing

Date of experience: December 22, 2023
Wisconsin
1 review
0 helpful votes
Follow Gina E.
Unfollow Gina E.
Share Review
Report Review

Super Easy & an awesome process!
December 23, 2023

Super Easy & an awesome process! Lots of options and a variety of styles.

Date of experience: December 22, 2023
Texas
2 reviews
0 helpful votes
Follow ERIC U.
Unfollow ERIC U.
Share Review
Report Review

Got me on shipping cost
December 30, 2023

Got me on shipping cost. Thought the 30% was going to help but I winded up paying alot more than I thought that I was going to pay and save. Will count wether its worth it if there is a next time.

Date of experience: December 22, 2023
Wisconsin
1 review
0 helpful votes
Follow Stephen Z.
Unfollow Stephen Z.
Share Review
Report Review

Actual delivery took longer than expected, but was definitely worth the wait. Love the custom jersey and am sure grandson will also.

Date of experience: December 22, 2023
Maryland
1 review
0 helpful votes
Follow Tina O.
Unfollow Tina O.
Share Review
Report Review

My dad will love the shirt!
December 23, 2023

My dad will love the shirt! It's good quality and exactly what I ordered

Date of experience: December 22, 2023
New Mexico
1 review
0 helpful votes
Follow Joseph P.
Unfollow Joseph P.
Share Review
Report Review

Received exactly what I wanted
December 22, 2023

Received exactly what I wanted
Great job! Fits great!

Date of experience: December 22, 2023
Wisconsin
1 review
0 helpful votes
Follow Madison Z.
Unfollow Madison Z.
Share Review
Report Review

The shopping was easy and the clothing turned out great. I can't get baseball gear from the college I ordered from so it was great to have!

Date of experience: December 22, 2023
Pennsylvania
1 review
0 helpful votes
Follow Beverly B.
Unfollow Beverly B.
Share Review
Report Review

Quick, true to promise of product nd delivery. Pleased with the service

Date of experience: December 22, 2023
Kentucky
1 review
0 helpful votes
Follow Valerie V.
Unfollow Valerie V.
Share Review
Report Review

It went fine
December 22, 2023

It went fine. I was able to order individual shirts with several choices of designs and several choices of types of shirts.

Date of experience: December 22, 2023
Florida
1 review
0 helpful votes
Follow Dylan A.
Unfollow Dylan A.
Share Review
Report Review

Everything got here in a timely manner!
December 22, 2023

Everything got here in a timely manner! Thank you!

Date of experience: December 22, 2023
Illinois
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Great product and fast ship
December 22, 2023

Great product and fast ship. Very pleased with selection.

Date of experience: December 22, 2023
North Carolina
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

Found the site online via a keyword search. Easily found what I needed, and service was fast.

Date of experience: December 22, 2023
New York
1 review
0 helpful votes
Follow Russell I.
Unfollow Russell I.
Share Review
Report Review

Quick and accurate
December 22, 2023

Quick and accurate. I ordered the shirt and received it within a week and a half.

Date of experience: December 22, 2023
Virginia
1 review
0 helpful votes
Follow Linde X.
Unfollow Linde X.
Share Review
Report Review

Everything was as expected
December 22, 2023

Everything was as expected. I wish it had come faster.

Date of experience: December 22, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
See all photos