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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great, order was custom and delivered on time. Thank you.
I am so excited when I found this site. My Husband and Brother-in-law were graduates of Father Judge and I wanted to get apparel for them on their birthday's and Christmas. Thank you so much.
Great fast good shipping and great quality t shirt
Great sweatshirt, but shipping is way too expensive
Ordered 2 shirts for my daughter for Christmas. Despite reasonable shipping times, decent quality product and selection. I am only giving them 4 stars. One of the shirts arrived with the incorrect print. We did choose to keep it, as there wouldn't be enough time to return and receive the corrected item.
Great service. Received items as ordered. Timely delivery.
Timely delivery and good items. Would order again!
Great website to shop on and great variety. And great price
My order was tracked and arrived quickly. The quality is great.
Sweatshirt was delivered very quickly,,,much faster than expected for a custom item!
Website was very easy to use and I received my items in a timely manner.
Shipping and delivery schedule was never made clear. Shirt material was not as expected.
My order was delivered very quickly! The quality of my items are very nice.
Very good experience. Website had plenty of choices. I was able to find exactly what I wanted. Delivery was quick and quality was excellent. Thank you!
Prompt delivery
Ru and item looks nice. Time will tell if size is correct.
Wouldn't let me edit for wrong zip. Had to redo all over.
Quality of sweatshirt is great
Shipping packaging were great too
Thank you
I'm very pleased with what I ordered and consider buying again with the next sales promotion
What a wonderful experience. Quick shipping and quality products.
Speedy shipping. Received my purchase quickly. Very happy.
Excellent customer service! Good quality sweatshirt. Would order again.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

