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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Was very happy with the order and process time. Was disappointed with the quality of a couple of the items but did like the design and style.
Site is easy to navigate and the purchase was easy to make.
Husband LOVED the sweatshirt & t-shirt. Being able to add his graduation year was such a nice option too.
Will do business again. I was very satisfied with my experience.
Looks great! He's going to love it! Thank you so much!
I ordered the shirts and sweatshirts for my son's school and they have been great. The only thing I would ask is that you all add the actual school's mascot.
Sweatshirt came out very nice and was delivered in a timely manner
The price was high, but the item is well made plus shipping was fast
Site was user friendly. Delivery was made in a reasonable amount of time. Total experience was great!
Fast and easy! The delivery time was great! I will certainly buy again!
Love the size medium shirt but it's too small for my 89 year old father who normally wears a man's medium.
I bought this because my niece now lives in San Diego and this is our way of supporting her and her school.
It finally came after contacting you. I did not receive a confirmation of my order
Easy site to use. Good pricing. Quick delivery. Would recommend
Very quick and fast. Definitely a 10/10 experience and wish the best!
Great service no problems! Thanks. Great product, and it arrived well before Christmas!
Totally satisfied with the experience and with the quality of the merchandise.
Experience was good but the mesh cap I ordered is too small. It is sold as one size fits all but it is too small for me. Thankyou.
I ordered a gift online. It was quick and efficient.
The hoodie was great---great material and perfect size. Was not overly happy with the dry fit t-shirt (quality was borderline and you could see through it)
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members