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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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The sweatshirts are such great quality! Second time purchase and will do again!
It was ok it came in a timely manner. I do not have anything else to say.
I wanted wrestling gear for a 50 year reunion for Glenbard West wrestling. I bought some many years ago. It's not your fault I just bought something related, no wrestling on sale.
Received order very fast. Items just as described. Will order again. Website had alot of options. …...
Easy to order, fast service and shipping. Hats made were done perfect and the sweat shirts were of great quality.
Very easy site to shop. I just placed first and second order today.
Every time I order from Prep Sportswear, my order comes on time and intact. The website is easy to use and the product descriptions are accurate. Customer service is always there to provide answers in a timely manner which deserves a 5-star rating. Thank you.
The shirts inorsered turned out great. They are a nice quality, true to size, colors looked great. I will definitely be ordering from them again in the future.
My first time buying from this company. It was perfect, the quality of my shirt was great Shipping was super fast, I will definitely buy from this company again and have recommended them to friends as well.
Very solid piece of clothing and it arrive very quickly. Would definitely recommend to friends and family members!
Very solid website to get clothes, just gotta wait for my clothes and expecting the same result!
Placed order through website. Lots of design options for what I needed. Speedy processing and delivery!
Fast service and delivery! Variety of products, custom designs,
Item design as described. Shipping time was reasonable. Material was very thin. I would have preferred a thicker fabric for the price.
See above i had to take it to a local dealer for printing and it ended costing $30.00 er item i have never seen a request for at least so many letters on a review
Good until this order 20% off instead of 40% that upset me thank you
Well-made product. Came fast. Will definitely buy here again.
Great experience will order again, t shirts came out really nice, my son ordered white & family ordered red shirts
I wish the fabric was a little better quality but I did NOT get the more expensive sweatshirt so that is probably on me, but the material is soft and the logo/decal is amazing.
Great looking hoodie. Nice colour and the stitching is very nice. Fits as expected. Shipping was reasonable and fast.
Quick and easy payment option and lots of options for my purchase.
Selected one each of a cap and tee shirt as dress for a funeral. Sportswear was requested by his daughter, but since I went to high school with him I ordered our old school colors.
Looking for apparel for a funeral in June
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

