On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great! Ordered for my dads Christmas gift and it came very quick and was a great product
Quick turnaround time, great quality product, fast shipping. I will most definitely buy again from Prep Sports.
Good. My sweater even showed up sooner then expected!
I placed the order during the holidays and received it in a very timely manner...The order was exactly as it was on the website..
I have uses this site for every school I have coached for and never had a problem.
Got it all right it arrived quickly and with no hassle love the hoodie good mid
It was great! Thank you. Really like the product and it came timely
Great quality and arrived quickly, would definitely order again
My order was delivered in a timely manner & I couldn't be more pleased with the quality of the items that I ordered.
My order was exactly what I wanted! Definitely would recommend
I received my items as pictured quickly and they were very nice quality!
The items are really inconsistent- I click on a particular style and the logo pictured is not an option. Also very expensive shipping.
Great Quality and fast shipping. I would definitely buy from Prep sportswear again.
The crewneck I ordered had the wrong logo on it. The other two were correct.
Will call customer service to see if can be exchanged
Love but one was small in the arms then I thought. I can wear it but it is little tight
Love the items I ordered. They came quickly and I was pleased with the quality
Easy ordering process, lots of graphic options, printing came out straight and centered. Would recommend!
Very good, the shirts were good quality and fit very nicely.
Customer service is great, were able to make good on my error on size of an item.
I enjoyed being able to visually see the different logo options in each color and on each shirt / hoodie.
Promote your merchandise I was not aware of this store.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members