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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Your apparel is great. Nice material and colors. I have ordered from you previously and was pleased with the order.
I was satisfied with all the apparel, thank you so much
Shopping was good. This sweatshirt was not as heavy in quality as the previous sweatshirt I purchased before
First order was not good at all. However you recovered and sent a better product
Received items quickly & really like the sweatshirt.
It was just what I ordered and the material will wear well.
Easy ordering. Arrived on time. Size appropriate. Good quality.
Product shipped quickly and as described. Sweatshirt was true to size.
Easy as always and complete satisfaction.I have ordered many times and only had one mistake.contacted prep and it was corrected the very next day
This is my 3td order and I'm very please with the sweat shirt and its durability. Thanks for making it easy.
Easy, convenient and lots of selections.
Order received earlier than expected. Website is easy to use.
***********************************930
Ordered last minute before Christmas,only 3 days late.I was impresse thatmy sweet shirt got here that quick.
The design of the t-shirt is awesome. Thank you for the delivery. It's amazing.
Overall it was easy to order it was for my husband as a gift he was wanting something from his high school. It came faster than expected though he hasn't tried it on yet it looks true to size. It does look pretty thin not happy about that but overall really satisfied
Awesome thanks. Shirt is a perfect fit. Quality is amazing.
My daughter committed to playing softball at a smaller school and I Needed a gift for Christmas for my husband. I was worried that it wouldn't come in time for Christmas but I ordered two hats and they were delivered in time. Very happy and pleased with the experience!
Super easy ordering and quick delivery. Multiple options to choose from!
Order came on time and item was as seen on website!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

