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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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It was easy to order and I had no issues with delivery
I purchased sportswear representing the school where I teach. Easy, well-made and fairly priced - makes my students and I very happy.
Ordering is straight-up easy.
All you need is the dough-re-mi.
If you want oversize--listen to me:
Order one size up, you'll be glad, believe me!
Great quality! Sweatshirt was quite thick and t-shirt was good quality as well!
This is the second hoodie I've bought from your company for my granddaughters and I'm very pleased with them.
Excellent product and quick delivery! Have used them a few times and will continue to use.
Very professional service. Good product as advertised.
Delivery was fast and the product quality was as promised.
Very Responsive Reliable! I must keep public forum especially in support to those living abroad.
Shipping and ordering procedures were all good. It's the wrong size and couldn't tell that from the catalog. Should have ordered XL and not large. I would suggest making the sizes more clear on the site
The shirt I ordered was perfectly made. I have placed several orders from Prep Sportswear and I am always satisfied.
Order was delivered on time. The hoodie was awesome. Thank you.
Very satisfied with these items and shipping speed
Fairly satisfied; I would have liked more choices for women's full zip sweatshirts.
Easy order & quick delivery. Quality as described on site & very satisfied.
Shopping was made easy to find what I was looking for. Sizes were true to size. The item I received was very comfortable and soft material.
Quick turnaround! Sweatshirt was received within a week!
Very easy to access, order, and track. Found exactly what I was looking for without a problem
I liked what I got. It was good quality overall. Thank you.
Came just as ordered quickly. This is my second time ordering from you guys!
From picking the design to getting it in the mail, the process was quick and easy. Will definitely shop again
Sportswear is comfy and great fabric. I do think it runs a bit small on me anyway. I usually wear a medium and I ordered a large. New time I will order an XL for more roominess.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

