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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Service was great, they were fairly fast making my jersey. Great quality on material and good job on lettering.Delivery was good. No problems. I will be ordering more.
Little tight in the sleeves but still nice. Would buy again
Order came very quickly, sweatshirt was thinner than anticipated and sheds a lot.
Great selection, easy ordering, fast accurate delivery and great quality product!
Placed my order. Had my order within a week! Everything was correct and spelled correctly Thank you
Good. Nice workers and okay shopping timing. Wish they worked on weekends
I wish there was a filter that showed low to high in price
One of the shirts was misprinted but when I contacted customer service and showed them a picture they quickly started an order to replace it.
Wow! I was really grateful to be able to find a new version of my college day sports wear... And I was even more thrilled when I received my order! Looks, quality and respect of tradition! Thank you!
Great quality and the product came in a timely manner.
It was sent a day later than it was originally promised
It's easy and quick. I didn't realize the print was sparkling even though that was in the title. I would like it better if it was plain.
Good site for sure this place is the best for college stuff
Very cute sweatshirt! Received many compliments. Love the purple glitter adds a special pop to the sweatshirt
Simple to order, great options and I love my shirt
Ordering experience was great, but the actual product was on the flimsy side. For a sweatshirt, it was very thin and lacked the overall expectation of comfort.
Wonderful experience with plenty of options. Good quality fabrics as well.
Great quality and quick turnaround.Prices can't be beat!
Great quality and fast delivery. I will definitely order from from you guys again
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

