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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was quick and easy. My baseball cap looks great'
Why did you overcharge me on sales tax? My rate is 5.5%
The shirts are great! True to size, which I appreciate. Great job!👍
The product looks very nice but the shipping takes too long. I wish there was expedited shipping. We didn't receive our items soon enough to give as gifts. But they are nice hate and I'm sure someone in our family would love to have it.
The shopping was fine but I signed up for 30% off sms and couldn't get it to work. And when I should've been able to save over 30 dollars and I didn't. That makes me not very happy with your system
The chat site was super helpful. We received our apparel on time and the quality was exceptional.
I love shopping with PS. I love the different options, the styles and the prints that you can choose from.
It was wonderful everything was perfect we greatly appreciate
Great experience throughout the process from shopping to delivery. I would not hesitate to shop with Preps Sportswear in the future.
Excellent and easy and arrived on time. High quality merchandise
There were a lot of choices. I wanted different style but it was not available. The shirt I got though was fine.
Ordering online was easy and convenient for me. I give my overall experience an excellent rating! Thanks!
Great merch, fast service! (As always!) Keep up the good work!
Quick and easy ordering. Fast delivery. Would,order from them again
I didn't realize we would pay duty on a Canadian product for a school.
Good quality sweatshirt, my grandson loved it. Would shop there again.
Great quality and fast delivery.
Easy to order with great selection.
Great selections with simple ordering instructions.
My sweatshirt aged quickly and I very nice quality.
****** Excellent ****** as always.! Repeat customer.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members