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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Excellent service.God bless you's. Thank you We were very satisfied.
Shipping after payment could be a little faster, but unless they start paying attention to comments it's just a waiting game.
Quality of item very good.
Order arrived quickly.
Would consider ordering other items based on this experience.
Easy site to navigate through, prices are fair. Had what i needed both times ordering from this site.
I love this site! We've ordered so many items and have never been disappointed.
Delivered very quickly. Nice color. Bought for a graduating student.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
It arrived a day late but it was because of weather so that was not their fault and I understand about why they wouldn't deliver on a bad weather day.
It was easy to order, great selection and super quick delivery. Perfect fit 👌. Great price too. Kid's entering high and was super stoked to wear it to signing day.
I have been in contact with your services already about this issue. When viewing the images on the shirt, they keep overlaping each other making it impossible to see what the shirt may look like. The images also are not displaying correctly, up too high cutting off some of the image. Representative states it's a glitch in the system. It is the same on the site and on a cell phone, have been trying for weeks.
Everything was high quality and arrive right on time! We will definitely order from prep sports again!
I signed up for the text promos to get 40% off, but no code was delivered so I had to pay full price for my order. Misleading.
My previous experiences have been great, My more recent ones not as great. I don't like that there is no preview for delivery date estimate. I need my order before a certain day, and there is no way for me to check before I purchase. I would gladly pay for expedited delivery, but that's not an option anywhere?
All the clothes are perfect and fit great. It's so easy to order.
T-shirt exceeded expectations and ease of purchase was a pleasant experience. I was satisfied with the quality of the t-shirt, the printing, and the cost. I recommend this company if interested in similar items. The time from order to receipt was also better than anticipated.
It was easy to find what I wanted, as well as personalize and order it. I ordered a unique pullover hoodie associated with my alma mater. The hoodie arrived promptly and looked perfect/stunning. It was even better than I imagined. The hoodie is of exceptional quality and I enjoy wearing it. The cost of the hoodie was commensurate with other similar merchandise, not inexpensive but reasonably priced..
Easy process to find and personalize merchandise.
Great fit and the design feature gives my alumni gear the stylish swag I like.
Wide array of options, sizes were accurate, nice quality clothing, delivered on time. Would buy from them again.
Size was a little small, they mailed me a larger size no problem! Very helpful. Will order from this company again
My son loved the shirt! The quality of the shirt is nice. It was presented at his graduation party, and was a huge success.
This is the best place to order your alumni prep wear. Great selections and inventory!
This will be my second jersey. I'm expecting the same great (and max durable) quality as the first.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

