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PPL Motor Homes has a rating of 3.9 stars from 15,289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PPL Motor Homes most frequently mention customer service, water heater and great price. PPL Motor Homes ranks 2nd among RV sites.
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I am a first time customer and my experience was great.
Very prompt service. Will use again
Fast service and delivery well keep in mind for future orders.
The parts department was excellent in getting the parts I needed and knew what I was talking about and fast shipping i will use them for all my parts from now on
Now this is Customer Service, when I received my order I was missing a locking pin,I called PPL and they shipped it out immediately. I would definitely purchase items from PPL again.
Expected delivery date verse actual date created issues. Had appointment and that caused issues with installation facility. Which delayed my unit being worked on bases upon the delivery date on invoice. And then used a sub contractor to finish delivery
I replaced the original 6 gallon gas/electric combo spark ignition unit (GC6AA-10E) in my 1996 Holiday Rambler TT with the gas-only spark ignition 6 gallon unit (G6A-8E-6) I received from PPL. This was shipped super fast, and came w/ a new door and a new 12 volt switch. This swap resulted in an exact OEM fit and fast, straightforward installation; I used the old water heater door, only because it has graphics that match the trailer exterior. I also used the existing 12 volt DC water heater switch, only because its located within a small panel along with the holding tank and battery monitors and it is located on the opposite side of the trailer from the water heater. Wiring the new unit was simple as could be; the 3 wire pigtail from the new unit matched the wires from the 12 V DC side of the old combo unit, I just cut the 3 wire harness clip from the old heater, connected that to the three wires (same colors) on the new heater, then snapped it back into the other half of the clip in the trailer once the unit was in place. I had to remove a small bit of the Styrofoam tank insulation from the top of the new tank to accommodate a drawer support frame located right above the water heater, but this is most likely, I suspect, unique to this model trailer. No problem at all. I wanted to go away from the gas/electric combo unit for three reasons. First, that one is more expensive; second, I don't need the faster hot water recovery time; and third, and most importantly, since, as I understand, keeping that same type gas/electric combo unit/setup would have required recommended modifications to the trailer wiring, including replacing and (in my case) relocating the remote 12 volt switch with a combination 12 V DC/120 V AC switch and running new wires for the 120 Volt AC side from the water heater to that new remote switch. The old unit used the remote 12 Volt switch plus a 120 Volt AC switch on the back side of the water heater. Now with the new gas-only unit in place, I am using the original 12 volt remote switch plus I have the unused 120 volt AC outlet near the water heater that was previously used to power the 120 volt AC side of the old combo unit. I won't hesitate to order again from PPL Motorhomes based on price, speed of shipping, clear and on-going communications, and overall ease of this transaction. Thank you to PPL Motorhomes.
Excellent company to do business with, will use them again in the future.
Easily ordering from your parts department.
Outstanding prices and customer service 4 stars on shipping just because the items i ordered had to go truck freight.
Great service and great people to deal with.
Thanks.
The sale price was great, the customer service lady who took my order over the phone was great, and my item being delivered to me the next morning was most excellent (considering I didn't ask for & pay for next-day shipping)! I'll definitely order from PPL again!
Good
Only complaint - was told product was in stock - it was not parts needed to be ordered - I can understand but I was not notified and had to call to find product was not shipped. Other than that was very happy w/ product, price and overall experiance
Fantastic service.Extremely fast shipping. Excellent quality parts. Recommend AAA+++ Thank you
Ordered several items, some came in on time all came in good condition. One Item was shipped after several calls and was not exactly what I ordered.
Answer: Yes, this site is for real. They sell RVs. I am very satisfied with them for their parts as I purchase the majority of my parts through PPL.
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