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Pottery Barn Reviews Summary
Pottery Barn has a rating of 1.8 stars from 573 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pottery Barn most frequently mention customer service, delivery date and credit card. Pottery Barn ranks 807th among Home Decor sites.
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Em pretty much satisfied with the services you provided. Thank you
This website seems safe and provides different home decor and nick-knacks. Shipping seemed a bit much, going up as you spend more, not based on weight. Otherwise, seems square and good site to visit and pick up some trendy pillows or lamps.
It's a wonderful site offering so many choices for home decor.
I absolutely love pottery barn stores. And i find that shopping on their online store is equally fun and very convenient. I bought a lot of household stuff from them over the years and never had any problem. I am thinking of using it for my wedding registry.
I have been planning my new office for over a year. When I saw the desk on potterybarn.com, I knew "it" was the one! I waited to make the purchase though because it was well over $1000. Well, it just arrived yesterday - damaged! I emailed customer service. I am very impressed that not only have they answered my message already, but they took the time to detail exactly what I should do - with some great advice that I would never have thought of! Yes, I am definitely planning to add more pieces to my home office and am definitely planning to go back to Pottery Barn!
When I got married I used Pottery Barn for my registry. It was a gret experience. I got a lot of the household things I needed and my friends liked it because it was easy to use and order stuff. I still go into Pottery Barn stores, but usually I can find a lot of what I need online.
I have used this site several times to purchase furniture and accessories. The items are very attractive and well made. I have been happy with the quality and prices on this site.
They were excellent. I have bought from them three times and they're three for three. I would recommend them very highly.
These guys are terrific. I have bought several pieces of furniture and accessories from them.
I've had a mixed experience with potterybarn.com but I'm quite sure it was due to my challenges with volume and measurement. I ordered a clock at the website, and when it arrived, it was TINY. Needless to say, I was annoyed, but my parents found good use for it on their piano. I have purchased some Egyptian high thread count cotton sheets from there that were quite nice.
From the business
Pottery Barn? ۪s expertly crafted collections offer a widerange of stylish indoor and outdoor furniture, accessories, decor and more, for every room in your home.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members