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Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.
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Bought some boots and they were junk obviously worn before and just junk. They won't let me return for a refund. Fifty dollars. Might as well have thrown the money out the window Don't use then
Many item discriptions are misleading. Sellers are allowed to post as a certain size, even if the actual size is different. Bought one size and received another. Told I would not receive a refund.
It's a pretty awesome site, it's not perfect but it's one of the better selling apps out there. I don't like that the shipping is so expensive or the 20% sellers fee makes low offers impossible to make money on. The low ball offers can be bad to they should have a cap that it can't have an offer less than 30% off asking price. A buyer making an offer for 3.00 nets the seller a nickel. I also don't like how people bundle items with no intention of ever buying in the first place, and I absolutely hate all the stock photos and photos from the Internet it's actually illegal and copyright infringement but so many do it and nothing is ever done about it same as inspired by or mislabeling the brands for more views. Overall you can make money on this site but you have to invest time you get sales by following sharing and being active if you do none of these things you won't see sales. But for me it's better than mercari vinted or eBay. Just use caution and respect as both a buyer and seller. If you want a quick buck this isn't for you.
I love everything about this site down to the color of the brand. But one thing that I hate? Not only are they taking 30% of what I'll earn but $6.50 for shipping on everything? A little thing such as Earrings shouldn't cost that much to ship
Shame on you Poshmark for NOT enforcing your published policies.
Ex: Prohibited Products Last Updated- July 13,2016
Prohibits replicas, fakes, counterfeit, inspired by, inspired by Chanel, Button Jewelry.
Talk to Us - we strive to go above and beyond for EACH of our members.
We can help resolve the issue on your behalf. After all, that's what we're here for.
REALLY!
Poshmark Policies ONLY apply to a selected few community members.
Prohibited Items Policy updated July 13 and members selling since 2014 and still selling inspired by Chanel, Button Jewelry violating trademark law according to Poshmark. Poshmark has obvious preferential removal policy of these Prohibited items. Shameful!
Wake up Poshmark. Stand behind and enforce your Policies in Print.
YOUR RULES/POLICIES SHOULD APPLY TO ALL SELLERS!
Shipping rates of $6.95 on a $5 or $10 item turns me off. I won't buy it. And when they offer discounted shipping it is usually at a time of day that is impossible to take advantage of it!
There to proud of there site and a 20% sellers fee screws the whole site. Who ever is the head boss of this site is a greedy s of a beach.
You cannot trust sellers. They don't police sellersfor inactivity ( I made offer never responded, seller has been inactive for months but has like 14 items for sale); also had seller sell me item then cancel it saying she can't find the item. Ridiculous. Poshmark responded saying buyer should look at dates when seller last did something?/! Lame. They really cannot be trusted. Plus seller has 7 days to ship while they are holding charge on your credit card. That's a scam... Ebay requires seller to ship in 2 business days!
Some sellers are honest and send you items quickly. There are fake designer items and some items you don't receive. I believe they sell your items to people that offer them more $$$ I am deleting my account with them. Not satisfied with my experience
I've yet to have any real issue with buying or selling. I love that listings don't expire, unlike some other sites. But there are some things i don't like. Sales can be slow. It unfortunately caters more to a higher end market. I'f you're not buying shirts that cost at least $40 new, good luck getting any interest from shoppers when you go to sell your old wardrobe. They have a flat $2.95 or 20% fee, whichever is greater. And they handle shipping on their end, you just print the label and go. Awesome... until you have someone offer $3 on an item. Really? I can make a whole nickle on a sale? It would cost me less in gas and time to dump everything at a thrift store. Everyone says how active a user you are will determine how well your sales flow is. I find it very time consuming to constantly share and follow. Time would be better spent listing and shipping.
Fun, friendly, great deals, super customer support, what more could you want? I love Poshmark! Why keep or donate good stuff you aren't going to wear, when you can sell it and use the $ toward buying something you will wear!
Support for sellers sucks but I think everything else is great. There are going to be scammers everywhere. That's why they say buyer beware
The S&H costs almost $7 even if you're buying something as low as $4. Really turns me off from buying much. I'd rather have cheaper shipping and pay less overall than have to pay for mandatory 2-day priority mail.
I am sad to see so many people have had bad experiences on Poshmark, because this is such a wonderful website! I have been a seller on it for 3 years! I have a 4.9 overall rating and have made well over 2,000 sales. I love the community for posh as well! I agree the 20% is a bit steep, but regardless, this is a great website!
Poshmark is a great way to side hustle! I sell clothes on the app, which is super easy to use, and the community of buyers and sellers is great! As always there can be a bad experience or two on any selling platform but the good 100% outweighs the bad!
Great for finding peices you love that are no longer made or selling your clothes/shoes you no longer wear!
Great site! Easy to use with fabulous deals! Don't pay retail, check on PM first! Jeans are especially a great value.
I have only had good experiences both as a buyer and seller. As a seller, it is quite time-consuming. As a retired person, time is something I have a lot of. Posh supplements my income and fellow buyers/sellers have been very supportive.
I love Poshmark. Never ever had an issue. I've been on it as a buyer and seller since 2012. Once a dress didn't arrive, but it wasn't Poshmark or seller fault. It was a mix up by USPS. Poshmark refunded my money and the seller. No loss. Please try it, you're going to find great deals and you are protected.
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!
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