PoshmarkReviews 2,866

Poshmark does nothing to protect sellers. Once merchandise has been sent, it is the sellers' (dishonest) words agains the buyers who've now lost their merchandise too.

I have encountered two such sellers. They either had a case of buyer's remorse or were running a scam. Each time a case was opened, once claiming item was damaged (brand new with tag), once claiming fake (sent with certificate from store of purchase). How can poshmark judge the verity of these accusations? What is worse poshmark hides behind the screen with no live customer service staff to address tricky situations such as these. I was encouraged to offer my side of the story. An automatic response thanking me for my concern was all I got. It is irresponsible business conduct and encourages bad behavior online.

This is a great place to both buy and sell if you as the buyer and the seller take a proactive approach...

For buyers. Review all photos well. If you have a question ask it. Don't be afraid to ask gor more photos... or to ask questions about an item you wish to purchase...

Take a look at the persons stats that you are purchasing from. How fast they ship. If they cancel orders often. Or if they have a low star rating... Make an informed decision about who you buy from... This will save you a lot of stress...

If you sell... read all of the rules. And know that posh charges buyers over $6 for 2 day shipping. Be aware of that and respectful of shipping in a short amount of time. Or risk a low star rating... that $6+ is what the post office charges for fast shipping. Posh is not making money on that end. So respect your buyers and ship in a timely manner.

Also know that as one who sells on Poshmark. You agree to either a $3 + Posh commission on items under $15 or 20% for items over...

Buyers... try not to low ball... if you offer $5 for an item. Know that that person will only be paid less than $2 of that...

There is no reason to remark on an item you feel is to expensive... In fact. A fellow Posher can file a complaint against you for harassment... On the other end. Do not respond to someone who does this. Block them... be professional to be successful...

Poshmark is an amazing place to both buy and sell as long as you are proactive as a posher... I learned this the hardway... I hope that this will assist others in an easier route...

As far as luxury goods go. You can ask that the seller send them to be Authenticated when purchased. The seller pays for this... and you are not charged until the item is proven to be authentic...

Most of the bad reviews you read about can be avoided if you take on the responsibility of being a proactive posher... Happy Poshing! I hope this helps...

I bought a designer dress, then i had feelings that it was fake (by the way it was sewed) I made a request to official brand website, they confirmed that the dress i bought from Poshmark was fake. I complained to Poshmark, they returned me part of the price, but i wanted they block the seller who sells fake product. They didn't, so she is still there d\selling fake dresses. And most funny people who have no clue about how designer clothes look like so appreciate her for cheaper price for so fresh collection

I bought a purse that was advertised as Ralph Lauren and leather. It was neither. I showed the purse to two local retailers who sell Ralph Lauren and they both confirmed in a written letter that it was indeed counterfeit. I submitted these letters, along with photos of the obvious fake purse, to Poshmark, but they still refused to refund my money. This whole process took a good month, mind you, since it takes them 2 days to respond to an email and there is no phone support. Luckily, I bought the purse with a credit card, so I filed a dispute through the credit card company and got my refund that way.

I just feel the need to be appropriately fair. I eventually received the dress - weeks too late for my event. However,,, the dress was as stated. Beautiful
And I can wear it to another event- so in the big picture ( I just went thru a hurricane) I can deal with not getting the dress on time. I have used this site again and again since my bad review and had all good experiences. I guess when you run a business depending on other people to get it "right" - things will go wrong. I'm happy with my purchase.

I am a seller on Poshmark. I list all items. I list all sizes, all measurements. The material of the item. I disclose everything. And I post a lot of pictures I answer all questions also. I have nothing to hide. I am not happy with the commission they get, or the price of shipping. I myself do not buy a lot because of the shipping fees! I do have a 5-star rating and only had one return because the buyer did not read that I did state the boots run narrow. I was not happy. They received their money back plus was able to keep the boots. This was unfair.The boots were also brand new, never worn. The reason why I was selling is because I had a stroke and could longer wear heels. Customer service could be better if they hired more people. This goes to the top and letting go of some profits. I also do not like the same generated letter that customer service sends when help is needed. And when they do answer, its past the time allowed for shipping or other seller concerns. I also post pictures of my shipping process. I wrap all items like a gift, along with card of thanks. I do see lots of replicas, and items that I cant believe some people sell. The clothing is dirty and I never buy shoes that I can see dirty footprints. I would never sell items like this. I wash all items and iron if needed. All I can say is ask a lot of questions and ask for more pictures. If the seller doesn't respond, I would not buy. I am also on my site everybody, and I monitor a lot of buyers for scamming.

It is a horrible place for sellers, not to say you can find good deals but not everyone's complaints are treated the same, their customer service sucks and they never loose, I sold a tunic top down to $3, it had been worned twice, not the most expensive nor designer piece of clothing but it was cleaned and pretty, Poshmark made $2.95, i went through all the shiping and packaging the item to their standards and made a woping $. 05, yes that is right. Don't waste your time thinking you will be treated fairly, I tried to return a pair of shoes that did not fit properly, poor material and hurt a lot, not all the information about the shoes was disclosed, I tried to return them, they were not a brand name, just cheap wallmart plastic shoes, but they would not allow me to return them, so I lost $20 and gained a pair of lousy shoes... BE carefull. Customer service is non existant in POSHMARK and consumer rights are not the same for everyone.

I purchased a supposedly new sweater and it arrived in an shrunken unwearable state. When I complained, my member privileges were blocked without warning. I contacted the site and the response was that I had been warned multiple times. I never received an email and asked the company to provide the emails they supposedly sent. I never heard back. This company stands behind it's scammer clientele and does care nor protect the consumer. I have used Ebay for over 10 years and never had any issues. Do yourself a favor and purchase from a reputable site. Not one who couldn't care less about a college student losing out on almost $65.