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Poshmark

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
786
value
709
shipping
680
returns
659
quality
640

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Ruth W.
Washington
1 review
8 helpful votes
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Buyer beware!
October 22, 2017

Bought a NorthCrest wool sweater that I had an identical one already in a different color. When the posh sweater came it was obviously inappropriately washed, several inches smaller, too tight in the sleeves to wear, and stunk like an old smoked-in hotel room. Took pictures of the sweater laying on top of mine with identical labels showing and obviously much smaller. Posh said the sweater was not misrepresented and that I should have asked for measurements. Ri-i-i-ight. I guess you need to ask if the garments reeks too. Wouldn't even feel good about giving it to Goodwill. Lesson learned. First and last time I'll use Poshmark.

Date of experience: October 22, 2017
North Carolina
1 review
10 helpful votes
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Bad Business Practices
October 21, 2017

I had purchased form this site in the past, and the experiences were varied at best.
Recently I paid for an item from a seller. The seller accepted my payment, marked the item shipped, and then informed me 2 days after the purchase that the item had already been sold on another site! I did not receive a refund, and in fact was being sent multiple emails from Poshmark to accept the shipment.
It took over seven days to recoup my money through PayPal.
Poshmark did NOT rectify this problem, and the seller was of no assistance either.
I will not purchase from this site again due to the lack of protection they offer.

Date of experience: October 21, 2017
California
1 review
12 helpful votes
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Poshmark charged my account for an item that I did not purchase. The item was supposedly purchased late at night, and since there is only a three 3 hour window to cancel a purchase... if you are asleep... there is no way to get out of the sale. Word of warning, do not leave your account information for Poshmark to automatically debit... they will do it... and they will do it without consent. They will not refund money... they will allow the bank to cover disputed charges. It is fraudulent related business behavior..

Date of experience: October 20, 2017
Ohio
2 reviews
10 helpful votes
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Run from Poshmark
October 21, 2017

There is NO protection for the sellers. You send your item and you may or may not get paid for your item. If the buyer changes their mind or wants to scam you it's literally allowed by Poshmark!
Don't use this site!

Date of experience: October 20, 2017
New Jersey
1 review
16 helpful votes
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Sold a necklace, the buyer decided they didn't like it and Poshmark allowed the return. I was OK with that, but when I received the returned necklace the buyer had broken the necklace and stole the cloth bag sold in, Poshmark just said Oh well! I immediately froze my account and will sell elsewhere, or give the items to charity. It is too easy to be ripped off on this site as a seller. They also post fake followers to accounts. They have me following over 100 people or accounts, I wasn't following anyone. Very fake and strange.

Date of experience: October 20, 2017
California
1 review
6 helpful votes
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Scam Artists
October 19, 2017

Poshmark is a joke. They take so much money from both the sellers and buyers for their own profit and charge both parties for shipping. They have never once helped me when I have had issues with being sold inaccurate items and they allow for a lot of scamming on their site. I have had nothing but horrible service from them. I 100% do not recommend this site. I have had much better experiences through eBay, Depop, and Mercari. Poshmark needs to be closed down. They're the greediest and dumbest people to run an online site.

Date of experience: October 18, 2017
New York
4 reviews
19 helpful votes
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As a seller and buyer...
October 18, 2017

I witnessed a lot on poshmark. Poshmark has many good features that protect their sellers and buyers. The only problem I have is the amount of scammers on here. I sold a few things in which got cancelled a day or 2 later because of an "unverified payment" and posh actually gave me the money and the scammer got my sweater for free. It felt like complete bullsh1t, but at least I got my money. As a buyer that's bought a ton of stuff, I've had a good experience so far. Also, for those who see a brand new designer item going for SUPER CHEAP, don't expect it to be real. Like yeezys going for $100 lol. Come on, It's common sense. Overall, poshmark is not as bad as these other reviews say. It's trustworthy and you have buyer & seller protection. As any other app, just becareful of scammers and have fun poshing. Also, check my profile out,@abeabdull.

Date of experience: October 17, 2017
Rhode Island
1 review
4 helpful votes
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Poshmark ripped me off!
October 17, 2017

Bought a golf sweater pullover that had only been worn a few times. Washed it and it came out with holes in it. Clearly had been abused before it was sold to me. Shouldve been a clear-cut return but Poshmark decided in their infinite wisdom to decline my request. Buy from Poshmark at your peril. I will never again.

Date of experience: October 17, 2017
New York
1 review
7 helpful votes
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I sold a Gucci hat to a woman who then harassed me on the Poshmark site that it was the wrong size and said horrible things. I retaliated and then she proceeded to write something on all my listings. Poshmark accepted her return to me and she returned a completely different piece of junk hat. Poshmark will not answer my emails nor phone calls. I have filed a report with the Better Business Bureau and I'm going to take further action. Do not use this site.

Date of experience: October 17, 2017
New York
1 review
6 helpful votes
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Asgutierrez10
October 15, 2017

Woman with the above username bought my item, and filed a misrepresentation case. I am currently awaiting to settle a dispute. I had taken excessive pictures of the item on my phone. I did not even know that you could deny a return. Poshmark accepted her case. When she returned the dress which was completely new, I found that asgutierrez10 had made rips in the dress, which I suspect is how she got the item returned. I am awaiting to hear the case currently, but seller beware.

Date of experience: October 15, 2017
Georgia
2 reviews
14 helpful votes
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Sellers on Poshmark are not vetted. No seller reviews either to inform potential buys. Twice I've tried to buy something- the seller even responded to my questions- and then after I made my payment, the item was never shipped, both times. Poshmark refunded me but their sellers are scam artists and I will never use Poshmark again. The deadbeat sellers are probably loser women who are eBay rejects.

Date of experience: October 14, 2017
Massachusetts
1 review
12 helpful votes
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I decided to try Poshmark out to sell some items and see how it compares with EBay. Well, there is no comparison. Poshmark is a bunch of women selling crap clothes and shoes that they either dumpster dived through Good Will for or outgrew themselves. I had many high end items (bags, shoes, etc that I listed) and these vulchers would lowball you and harass you at every turn for basicAlly not giving your items away. Poshmark also has a fixed shipping price which stinks. Also if you sell over the $6.95 fixed shipping price, YOU not the buyer, pay the extra shipping! Lol ok. Thats a good business model.

The moderators on the site bully people around products and also comments made during transactions. Its unreal. I had happy buyers but wont again stray from eBAy and the quality items and polite, positive buyers and sellers there.

Beware of Poshmark. Dont waste your money. Its a scam!

Date of experience: October 13, 2017
Tennessee
1 review
1 helpful vote
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Awesome!
October 12, 2017

Gotten a Michael Kohrs purse for $45, lots of VS bralettes cheap, and a vera Bradley lunch box! I have also made over $100 selling some of my old clothes! Join me on Poshmark, the #1 app to buy & sell fashion. Shop 5,000+ brands at up to 70% off! Sign up with code COURTNEY_BAKERR to save $5: https://bnc.lt/focc/gS1VpCoObH

Date of experience: October 12, 2017
Florida
1 review
17 helpful votes
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A scam
October 12, 2017

I was a new seller on Poshmark, I heard a lot of great reviews and was strapped for cash so I decided to trust their website. I decided to sell a genuine Louis Vuitton bag to a seller, I know it's genuine because I didn't buy it from an outside source, I bought it off of the Louis Vuitton Website.

I posted the item for $650 and it sold three days later for $550. I read the full policies for sellers and it said that it would go through Poshmark Headquarters first, prior to reaching the buyer. This didn't worry me as I know it is a genuine luxury item. I sent it to the "Poshmark Headquarters" as labeled with my return address, and waited patiently for my funds to come into my account.

Five days later they sent me an e-mail, lying and saying after a deep review with "luxury experts" they found my genuine bag as counterfeit and that it will be confiscated and destroyed if I don't send $20 via PayPal. I know my bag is real because it matches all the verification checks and I bought it from Louis Vuitton...

I sent following correspondence declaring that I was going to press charges for theft, and expected that I was going to pay money for an item that was originally mine to begin with. I feel sorry that I was naive enough to trust their service. LUXURY SELLERS BEWARE, the "experts" will say your item is fake and keep it to sell it straight from Poshmark Headquarters. Also, natural right that they claim that they have is not listed in their policies.

They are a scam! I lost a genuine Louis Vuitton purse that I didn't want to sell in the first place, but did because I knew it was authentic and needed the money. I feel naive to have lost such an expensive item for no reason and i feel offended that they tried to charge me for return of my item, when it is listed that it would automatically be returned free of charge if the buyer doesn't accept.

They are full of crap, they steal your luxury goods for their profit, and are con artists for trying to keep goods in the first place. Do not trust them with selling your products! Learn from my mistakes!

Date of experience: October 11, 2017
Illinois
1 review
1 helpful vote
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Wonderful!
October 12, 2017

Ive had many great experiences on here. Ive sold a number of items and bought a few items as well. I think you just need to research who youre dealing with via their about me section. Love all the amazing sellers on the *******@ipsey

Date of experience: October 11, 2017
Missouri
1 review
10 helpful votes
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Not a very good site to sell stuff buyer always right dont even waste your time. Im not very happy with the support they just took the buyers word eventhough the item as described. Dont sell you stuff in this site go somewhere else other than they charged too much for the seller also luck of support from the site.

Date of experience: October 9, 2017
Georgia
1 review
10 helpful votes
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REPORT THEM CFPB!
October 8, 2017

I've contacted them a few times to change my information to ensure my customer get their order and no response... My first sell, if they take any money from me, they will be SHUT DOWN! I'm a Compliance Officer and know exactly what to do when I'm being ripped off... Please contact Consumer Financial Protection Bureau, and believe me they are like the FBI, maybe even worse they are the ones who sued Wells Fargo, and they go after WEB SITE SUCH POSHMARK its not right for you to sell your items and you are not protected and your funds are not paid to you Poshmark has not right to keep your funds. Take a dime from me I will personally contact the CFPB...

Date of experience: October 7, 2017
Texas
1 review
11 helpful votes
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Thieves!
October 7, 2017

I sold some high end designer items on posh and I had almost $2000 still in my account and they stole all of it. Every single penny. I contacted them and they played the whole "I don't see anything on our end" yet I sent pictures and all the proof in the world. Horrible site. Never went back and encourage everyone to stay away from it unless you want to lose your items and your money. Along with several fakes sold on that site and other scammers. Not a place I will ever buy or sell from again!

Date of experience: October 7, 2017
California
1 review
7 helpful votes
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Sellers are charged at least 20% per each listing, more if the item is under $15 (for example item is $5 Poshmark takes $2.95). Horrible customer service. A buyer scammed me. I sold a used dress and new without tags hat. Buyer returned item because of (random hairs on dress) the pictures she submitted showed little to no proof) Items were not damaged in any way. Poshmark immediately sided with buyer within 3 hours of delivery (I had no input could not defend myself) Upon return I received. Beaten up box with holes, and it had been crushed (you can tell it's an old used box). My dress was stretched out at the waist ( buyer probably tried it on and didn't want it), my hat was completely crushed and out of shape. I told poshmark as soon as I got my items, no reply for days. I sent another email, still waiting on a reply.

Date of experience: October 6, 2017
Connecticut
1 review
5 helpful votes
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I bought a pair of shoes that was listed as "split suede" and when they came, they were felt fabric. Sent a dispute, with photos of the inside label that clearly said "Fabric Upper," but with an offer to negotiate price (felt is not as expensive as leather). Poshmark came back disallowing my request, with a curt "product was not misrepresented" response. Never again.

Date of experience: October 5, 2017