PoshmarkReviews 2,866

I placed an order for a floral jumpsuit for my niece with a woman named fshminded, she promised that it was in perfect shape, like brand new, I was told. Well I received the package, so I hit that I received the package. Not realizing that once I said received they took it as i meant I opened it, was satisfied and everything was good. Well my niece was away and not able to try on the outfit until several days later. The zipper was stuck and there was a tare on the side and the outfit smelled horrible. I tried to get a refund but told i accepted the package and gave a five star rating, I NEVER gave a rating. Anyway push forward, I tried to get a refund and was told over and over on a boiler plate response, that I accepted the package and after three days no refunds are allowed. The jumpsuit will be thrown in the garbage, what a sin. I would not recommend Poshmark to my enemy, they are a complete and total scam.

I am mainly a seller on posh and i have to say poshmark has negative sides but the positives overrule, its such a great community of people, i've made so many friends nationally and locally, i respond as promptly as possible to all my potential buyers some tips on how to use the app... only follow sellers who are active(some people post a few listings in they're profile and then never check back) also try to ask as many questions before purchasing some sellers buy wholesale from china vendors YOU DONT WANT THAT! You want sellers that purchase from U.S.A. vendors these sizes are american sizes and will fit as opposed to china sizes which run 1 or even 2 sizes too small, my closet name is matadora1978 i hope this helps the new poshers and please visit my closet is full of great items! Happy poshing! :)

I have made two purchases which have been a waste of money and time, so I dont think Ill give Poshmark a third chance. I wear a size 4P, and every pair of jeans I have is this size. I ordered a size 4 jean that was so small, it must actually be a 2 or a zero! The second pair I ordered, a 4P, the seller shipped a 10P, and it took a lot of time and hassle dealing with the Poshmark return and refund process. The seller was apologetic, but overall the experience was quite annoying. After these my two bad experiences, and reading these reviews, I believe I will also stick with EBay. Ive been shopping on EBay for years, and I have been really happy with purchases and customer support.

I had a buyer buy an expensive Ralph Lauren dress and claim it was discolored. It was in pristine condition. She filed a claim and sent me back a cheap cotton tank top. I contacted poshmark at present 6 times. Sent them photos several times, with no response.

2nd item. A Michael Kors pair of shoes worn twice. Person tore the strap off and sent them back. I had photos of the shoes fully in tact. But, that doesn't matter to Poshmark they will side with the buyer. Now I have damaged shoes and I am out money.

I sent out an Item the customer gives me a one star rating I always get a 5 Star rating when I go to see why... it says... DID NOT RECEIVE well I look at tracking and it says Delivered yes delivered. So I contact Poshmark and I say you sent the label I did my part I shipped the Item It says delivered so either the customer the Post office lost it why am I getting the one star you lost it you should get the one star not me. They say they can't change the rating... but its not my rating its your rating! RIGHT >>who runs these companies? Rich debbiedapparel2.com

I sold a bundle of makeup products and packaged them carefully. The buyer stated the item did not arrived as described. Poshmark sent me an email saying selling used makeup wasn't allowed and the buyer would be sending me back the products. When I received them back they were broken. I contacted them via email and said that they couldn't verify when the item was specifically broken and I should just package my items more careful next time. So not only did I not make a sell, but I also ended up having my stuff broken. They could care less.

GO SELL ON MERCARI INSTEAD.

I bought a pair of shoes last Oct. And it is now Feb. 28th, more than 5 months ago. It was so bad dealing with them and they were the ones that sent the wrong product. I jumped through multiple hoops for them just so I could return their mistake. This week after dealing with them for over 4 months, the same shoes were returned to me. The address on their return sticker had an apartment # and the seller had moved! I have never received my $88 dollars. They run a scam. There is no accountability with this company! I contacted them again about the returned wrong shoes, and I have not heard back from them. Do not buy from Poshmark!

I used to love selling and buying on Poshmark. It was my go to place to find sold out or rare pieces from clothing brands I love AND I always found some killer deals. It was a great alternative to other social media shopping apps because they had amazing customer service and offered great buyer and seller protection. I could always expect a reply from an actual person within 48 hours (between 2014-2015). Unfortunately, their customer service is essentially non-existent at this point. As a seller, there is no protection. If a buyer damages an item after they receive it or it was damaged in transit, it is your problem. Poshmark will side with the buyer without much question if they submit a report within the 72 hour window. Just this week, one customer purchased a $200 skirt that was brand new with tags. On the 3rd day after arrival she filed a report that it was damaged. Having learned the hard way, I very carefully checked the skirt before shipping (sometimes I even go as far as photographing items a second time as evidence). Poshmark ruled in favor of the buyer without asking for any evidence from my side, even though I alerted them that I had pictures of the skirt prior to shipment. In the claim, it cited a marking (that most definite was not present when it was shipped) AND that the color was not depicted accurately. We used the stock photo from the Reformation website for the exact colorway of the skirt as our photo. I would honestly love to see Poshmark return to its commitment to customer service so users can have faith selling again. Unfortunately, it seems like more and more users are ditching Poshmark for other social media commerce apps. I wish they would invest more into the customers that make the app possible and less into expansion.

It's like ebay used to be before they got Crazy. As a buyer you don't have to wade through tons of cheap non US seller junk or see the same listings spamming the site from a few sellers under different names. And when you go to check out you never get a message that something went wrong try again later. It makes buying fun again!
From a seller's standpoint it's less threatening than ebay has become. It's very easy for sellers to pick out the few scammers. Listing WORKS! There are so few glitches on here and they don't change your listings like that other place does.It's like a breath of fresh air or like the good old days at that other place. I recommend trying it with a few small items at first to get your feet wet. You will love it!

You may get lucky and deal with honest sellers, but if you don't, there is no protection for you. I purchased four items. Two were as advertised and with no issue. Of the other two, however, one was a complete scam. It was a homemade cheap knockoff, not what was advertised/shown in photos. The other item was a dry clean only sweater which had obviously been inappropriately cleaned and shrunk at least two sizes. (I have the exact sweater, same size, in another color, so I know.) I contacted customer support, received an auto-response, then nothing else. If things go well, it can be fine, but if there are any issues, there is no protection for you. As someone who has purchased on eBay for years and always had any issue promptly resolved, my experience here was shocking. Where eBay puts processes in place to discourage dishonest sellers, this site seems to only encourage them.

I have sold numerous things on this site and people take advantage of niceness and accommodation. Buyers buy things and once they don't like it or change their mind file a case review and Poshmark will side with the buyer 100% of the time in less than a day! The website has no loyalty to the sellers even though without the sellers Poshmark wouldn't exist! Buyers will give low ball offers even though a lot of of the items are super low. EX. $ 5 for a Nasty Girl leather top already marked at $15 and NEVER WORN! I am the last one to write a review but I had glasses shipped out perfectly and the girl said they were damaged and lenses were popped out even though wrapped in tissue paper inside a bag, but because of "proof" with pictures it was accepted to return. This company in the bay area is a joke and not respected clearly by the bay nor users. Bottom line: if you are a seller-get ready to be at the mercy of the buyers and even though they know what they are buying they will get you in trouble and want a return which will be gladly accepted

Love Poshmark! Began selling a little over a month ago and have made a decent amount of money... much more than I would have made selling to Buffalo Exchange. They take a standard $2.95 on sales of less than $15 and then 20% on sales over $15- which kind of sucks but also is reasonable. You must be on your game, make sure to share your listings often and reduce prices if stuff isn't selling. I tried Depop and have had zero success. So far my favorite place to sell my lightly used/nice clothes. Just be prepared to price your stuff at a reasonable price, Poshmark buyers are real bargain hunters. I have found that shoes, high-end jeans, and vintage items sell the best.