PoshmarkReviews 2,866

The numerous negative online consumer reviews confirm Poshmark's ongoing, unacceptable, and potentially unlawful business practices. The common theme includes substandard customer service, poor management, no customer service contact number, product misrepresentations, and the sale of prohibited items pursuant to Poshmark's seller policies. Consumers should file a complaint with the Federal Trade Commission against Poshmark for deceptive and/or problematic business transactions and request a full charge back to their credit card for merchandise returned or cancelled that was not refunded, for goods not received, misrepresented, or damaged, and for other merchant issues specific to their transaction.

I was sent a wrong item from seller. I open a case with 4 pictures showing incorrect item. The pictures of what I sent and what they sent me, a child could look at and tell you it's not the same item. The seller admits she sent wrong item, but poshmark kept having to send picture after picture to prove it was wrong (pictures of the same thing). I get called out of town for a family medical emergency. Finally after days and days yelp said send it back in two days. I had sent them a message explaining I was at a medical emergency and got the message a day late. NOPE, sorry your screwed you had two days. Bunch of crap. After waiting almost two weeks to get return approval I had a two day window to return. Not good business practices. So I am stuck with an item i didn't order or pay for.

All I can say is be very, very careful shopping on Poshmark. I personally would never buy anything expensive on this site. They do not accept returns, so if the clothing you bought doesn't fit or doesn't look right on you, you cannot return it and get your money back. This site is full of scammers. The majority of these sellers bought their inventory of used clothing at thrift stores for a few dollars and have now marked it way up to make a profit. Yes, you could have gone to a thrift store yourself and bought the item for a few dollars, as opposed to spending a lot more money on Poshmark. The sellers are taking advantage of the public's laziness and the convenience of getting an item delivered to your front door as opposed to going to a brick and mortar and shopping for an item yourself.

I realized most reviews are from buyers so I decided to put one in as a seller (even though I did but a few items on the site). Make sure to buy from a reputable seller, one who has a sold item history on their wall and has more then one five star love note if they had sold at least ten items. There are a lot of sellers to just sell a few items in their closet, and some sell it for such a tiny fraction of the cost, so you can get a super awesome deal. HOWEVER, you will also be at risk for slow shipping, unspecified defects on the item, and scammers, so it is a risk (I did buy some awesome deals and they where exactly as described with fast shipping, so this doesn't happen very often!) If you do find a reputable seller on Poshmark, it is a way more fun experience then Ebay... many sellers (like me) love to package items like Christmas gifts and throw in extra freebies inside! :D

Some disgusting seller had a pair of the Huntress rain boots listed as hunter rain boots even had a picture of the original wellies in the ad. I realized after reading some of the comments on the item that something was off with the description and literally emailed the seller several hours after paying saying that if they were indeed Huntress that they wouldnt fit me and if I could please have a refund. Not only did she not respond, but she waited about 7 days or whatever the official day is to cancel your order. To mark them as shipped. Only did she respond after I opened a case with customer service saying she never claimed they were originals. Well, if you dont have a pair of Huntress boots that are called specifically by that name, written anywhere then how am I supposed to think they are anything other than the originals? Customer service sided with the seller and told me that I should have asked to specificy what exact make of the boot it was. Absolutely ridiculous. That situation would NEVER have happened on Ebay. Also sellers on Ebay ship your items much faster than posh. I since cancelled and have told everyone I know to stay far far away as they have a customer service that is loyal to sellers only and will allow you to be scammed

I've made a few purchases now thru this site. My advice is to ask questions (and more questions) before making a purchase. I also always skim thru their closet to look for questionable items. If all looks legit you should be ok. If item doesn't ship within 2 days ask the seller if there's a problem. I've been happy with my purchases and have gotten some great deals, I've never bought new items tho and I view this website like a garage sale. I've never had to contact customer service so I guess I've been lucky.

I sell on both Poshmark and Ebay, and for some reasons my tems that dont get much action on ebay sell more quickly on Poshmark. I always try to inspect my items and make sure its in great condition, but out of my 30 sales there were two where I missed some damage, I wish poshmark buyers had easier way to return items, because no matter how great of a seller you are, there will be that one or two instances where you miss a rip, spot or something else. I purchased 2 items as a buyer and it has been very good purchases that I received promptly and really liked.

The listings don't require that the seller place the size of the product in the listing. As a buyer you can ask what size, but it becomes redundant and it can sometimes take forever to get a response from sellers. The worst part about Poshmark is that sellers can sell used items and these sellers have the gumption to sell these used items for more than what you can buy the item online brand new. The site is a mess as well. It's like shopping at Ross dress for less at Christmas time. Everything is thrown around the store and nothing is organized. There seems to be no rules. Absolutely nasty. Amazon is better than this. If you tell a seller that you can buy this same product for brand new on X website for $100 less - no response. Poshmark should make it a necessity to force sellers to make their prices competitive - unless why bother with their nasty site?

I buy and sell on Poshmark. As a buyer you are able to ask questions, get additional photos and negotiate a price. As a seller, its easy to list an item, no cost until it sells, Poshmark handles the $ transactions, as well as other advantages to make a sale. I did have an issue with a purchase that Poshmark handled to my satisfaction. Some sellers are not honest about their product so as stated above, ask questions. Read the descriptions throughly. If buying shoes or handbags, make sure of close up pictures of bottoms too. I pride myself in wanting my buyers to absolutely love whatever they buy from my closet (and I always include an extra gift). I recommend all to use Poshmark - just be smart about it. Unfortunately there are peeps who will take advantage both buying and selling. (@splitmountain)

Ive ordered from Poshmark 5 times. Only 2 of the items ever shipped, the other 3, I had to receive refund for. I will say that poshmark was quick to answer my initial email with a response that they had attempted to contact the sellers and if it had been 7 days since I made the purchase, I could request cancellation and refund. I did make requests and if they dont hear back from seller within one day of their contacting them, they do issue a quick refund without any trouble. I guess my issue is that there is no repercussions for the seller that never ship items, as these people are still selling things today. Also, there isnt anyway for you to contact the seller yourself or even leave a negative review for them to warn other buyers. I will not be using posh mark again.

I have bought over 150 items and sold about $2000 worth... I've had no issues as a seller other than low-ballers and people asking question that are already in the description because they don't like to read. As a buyer I've had many issues. I had paid almost $500 for a bag only for the seller to lead me on and never ship. I've been sold a blatantly fake pair of Gucci sunglasses (realized they were fake in hand) and when I confronted the seller they were rude and told me I wanted to return them because I thought they didn't look good on me and she accused me of attacking her. Many sellers think they can get the price they paid for the item 4 years ago. Some of the women can be very catty. Poshmark also refuses to enforce their policy against knockoff designer items. It's easy to get away with selling non-clothing items because nothing is enforced.