PoshmarkReviews 2,866

Horrible app and 0 customer support! They now have some kind of system that checks for items that are fake duplicates of brands which obviously does Not work! So the system picked my item randomly and they locked my account... I wrote customer servers but they said they can not do anything at this point. I have been using this app for over 2 years and never saw this crazy thing before! I will NEVER use this horrible app before-- what a waist of my time listing all the products and writing description...

I have gotten some good deals from this site but do your homework on the seller. Over 100 items listed? Avoid. These are people - often from places like NYC - who are desperate to sell and will lie to do so. They steal from donation bins and then sell the clothes to feed their drug habit. On the other hand you will find honest sellers, usually people with no more than 50 items listed who are just reselling clothes they never wear. Also Poshmark will also side with the seller since they are making a ton of money from these drug addicts. So do your homework.

My wife ordered a pair of sneakers as a gift for me. They were supposedly delivered while i was at work. Never got the package. Neighbors know nothing. Never EVER in 5 years at this address has ANYONE lost or not recieved a package. Never accepted the order on the app since it was never recieved. Reported well within Poshmarks terms. Took them a week to basically tell us we are on our own. UNBELIEVEABLE...$142.00 down the drain. Worst experience with online shopping in my life. This is exactly why people are wary of 3rd party seller sites. I WILL TELL ANYONE WHO WILL LISTEN TO FORGET ABOUT POSHMARK

I have purchased 3 times on Poshmark, and have been pleased with every purchase. They were all as described, and received without issue. I am considering selling on Poshmark. The things I didn't like: no response from seller with questions, and the fact that the seller can just not send you the item you bought from them and get away with it. Any seller that posts an item, takes your money, and then just doesn't send you what you paid for is in the wrong, and it's unacceptable. These sellers should have their accounts suspended, and I don't know why Poshmark condones this behavior.

ALERT! Poshmark retains buyers' personal bank info! I tried to use Paypal and Poshmark would only accept it if I agreed to "auto pay" which means buyers must give Poshmark the password to PayPal! ( or credit card numbers, which they retain). Who would trust Poshmark with passwords? They could can' possibly keep passwords secure! That's why I use Paypalso my account access isn'tarchived by Poshmark or any other company. BTW: Not all companies archiveebay doesn't.

Purchased red distressed sweater on small device that did not clearly show distressed areas of sweater. $40 worth of dissatisfaction that is trash can worthy only. During holidays did not open package until Christmas only to learn there is a 5 day return request policy. Totally unacceptable. The guarantee is you will be out the total cost of any items that do not meet your expectations if your are unable to instantly open the package & request a return slip within 5 days.

Update to try to help newer Poshers.

1. Your first sale is usually the hardest. Becoming successful on Poshmark takes time. That being said, I've been able to make more using poshmark than I have at my regular job over the past year. I don't devote my entire day to it, but I do engage daily & always answer questions.

2. Share, share, share.
Don't just share your own items, share the items of people who share yours. You're unlikely to do well in this community if you don't share. Followers are more often than not, people with similar taste & window shoppers. Some do buy, but don't assume your followers & your buyers are one in the same. That's a mistake I believe many people make. The more I've shared, the faster my own sales have become.

3. Good sellers will get back to you right away, offer to get you more photos & answer your questions. It's not an inconvenience. If they treat it like it is, find a different seller because ultimately, if you're unhappy, as a seller, I'm likely to be unhappy. Personally speaking, I also post videos of my merchandise and am happy to provide any information you need. My items are typically expensive & I expect questions.

4. 99. 9% of anything labeled a VIP' designer gift is fake. If they're selling more than one, I'll double down even more on that statement. Do not buy them unless you know the truth & simply don't care.

5. Listen to what experienced Poshers have to say when it comes to lowball offers, how to avoid receiving junk, etc.

6. Remember, poshmark is an intermediary, not the actual seller of the goods in question. Like any other sales platform where you have individual sellers, quality & service will depend heavily on the person. Read love notes; some of us will show our 5 star reviews. If someone isn't active & doesn't reply quickly, move on. Chances of a good experience go down the less the person communicates. (Exception: you get a message that states their closet is on vacation until a specific date. That's the responsible way to close your closet but let people know you'll be back soon!)

7. Reach out to Poshers who know what's up. Most of us had mentors to help us along & we're happy to help you, too!

Find me at blankcanvaspm.

Poshmark gave a customer of mine a refund, after she stated my item was not authentic (it was). This was after she tried to return it for another reason and poshmark sided with me. A month beyond the 3 day return period, a month after they deposited the funds in my account, they say my item is fake and I owe them the full amount, via paypal (they tell you to say they are friends and family so they can avoid the paypal fee) or they cancel my account. They refused to back down and canceled my account of 300 listed items, with 1900 followers and many, many five star reviews. And take your money! I'm moving my inventory to another site, poshmark needs to have a class action suit brought against them. Authentication department? I doubt that. Try an office suite in CA with peer reviews as your 'authentication dept.' Avoid!

I am confused by all the people who are angry they couldn't return something when it didn't fit or they simply didn't like it - you are buying something from an individual person, not a huge company or store. Poshmark is simply the tool connecting the two. Their frustration seems misplace because they wish the site worked in a way that it is not designed to do. If you want to be able to return something, buy it from an actual store. Anyways, my issue is with the site design and overall functionality which is poor. For example, if you use their "offer to likers" tool to offer a discount, you can only do so once every 90 days however nowhere does the site even mention this rule. So you can try to offer another, lower price and it simply won't let you do so without explaining why. Also, they will fill your feed with listings from people you don't follow - I'm sure based on some algorithm but it is incredibly frustrating because I hate going on my feed and seeing all this hideous crap I never would have liked in a million years. What is the point of following people if Poshmark is just going to show you some other stuff instead? There is no way to opt out of this so I've just started blocking those sellers so their stuff doesn't show up anymore. I feel like this site is designed by people who have never actually used the tool because there are many nonsensical attributes to it that make browsing for things very tedious and unenjoyable. Lastly, people will low ball you to death and that really takes some of the fun out of selling things. No, I will not sell you these $130 boots for $30. I wish Poshmark allowed sellers to set a minimum % of an offer in which they would consider accepting. That way it would weed out people who are basically trying to get things for free.

I would give no stars if possible. DO NOT recommend them for how they treat their sellers. I posted several Coach purses that I had bought at a Coach store a few years ago. I followed all of their rules and recommendations. Because another user saw my bags and questioned the Coach product tag, with the words 'Handcrafted in China', my listing was removed and I was marked as a monitored seller for offering 'fake' merchandise.
After looking at many other purses, bags, etc. from Coach on their site, I found that all of the listings had a similar label. I further researched and found that Coach has been making their handbags in China since 2002, and there are quotes from one of the CEO's about the efforts Coach has made to ensure quality out of China.
Poshmark should have known this. But instead they took the word of a Poshmark user. I sent an email to challenge the fraud claim, but after no response, I deleted my account. 2 days later, I get an email indicating they can't find my account. I responded, and again nothing. So long Poshmark, sometimes you just have to stick with the original selling website - Ebay.