PoshmarkReviews 2,866

Do not sell anything on Poshmark! Poshmark is extremely sketchy and they do not have ANY FORM OF RELIABLE CUSTOMER SERVICE. That means that if you need help with anything, you literally have to figure it out or wait WEEKS TO GET an email response. I sold a pair of expensive shoes via Poshmark with the market price of 675. Poshmark DOES NOT ADHERE TO THEIR OWN POLICIES. Funds are guaranteed to be released 72 hours after the package has been delivered. However, it has been 7 days for me total and I STILL HAVE NOT GOTTEN A RESPONSE FROM POSHMARK. This website will only bring a huge headache. Ebay is much better.

First and last time I ever use this site. I purchased a very expensive designer pin. Heart surrounded by pearls. Receivef old beat up piece with pearl missing! Oh and fake pearls! I dont know how they do it but the photo showed nothing wrong! The seller was awful! Actually accused me of damaging the piece so as to return it to get a refund! The site itself never got back to me after complaining! I feel so stupid purchasing from these scammers. By the way my bank filed a dispute for me and I charged it back!

I have been on Poshmark since 2012. Selling + buying actively since 2014. I have had very few issues! If you want to make money you have to actually, I don't know, WORK. Anytime you buy something online it's a risk. Just because you don't get your way doesn't mean it's a scam. I've made very good money selling on Posh, and I've bought a lot of great things from great sellers. Research your sellers before you buy if you're worried - it's very easy to tell whether a seller is good or bad.

For few years now, I have an account at Poshmark. I recently became Poshmark Ambassador. Now I get a lot of people following me, I cannot keep up with it. I find that it takes too much time to promote and very little return on all the follows and promotions. I checked recently, it's best to have as a seller your pricing to be above $15
Otherwise, they take too much of a percentage of the sales. Instead of deleting my items, I raised the prices, as I don't really care to sell there. However, I will still keep my store up, in case someone likes to buy, because I have lots of stuff from my closet and I don't want to delete. Last year I had 2 sales. This year, so far I sold only one item...
I have also bought items, and I had good experience.

Just as a reviewer stated, there is poor communication and no phone number to contact. I should have listened to the first clue, when they took long to respond to my first issue.
The second time, they just did not allow me to post without a warning or notification. I then reviewed the policies, and found that I had not been in violation of none, but it's difficult to try to resolve when you feel like you're just emailing a ghost.
I am MBA major and manage and a big box retail. I have been recognized for having breast customer
Service of the year and I know that this is considered really poor customer service.
I am now opening up my own retail closet and learn from the mistakes of Poshmark. Thank you for this lesson.
Anyone else reading this should follow me at fayefash. Online

If I could give Poshmark no stars, I would have. They claim the customer experience is important to them, but it really isn't. I purchased an item from a seller who did not ship the product but claimed to. Poshmark has a shipping methodology that is fool-proof, yet this seller managed to screw up? Here's what happened. Seller CLAIMED THE ITEM WAS SHIPPED. Really? I don't think so. If the seller did in fact mail it USING THE MAILING LABEL, then the post office would have scanned the label and provided a tracking number! Right? We would all think so.

Long story short, I didn't get my item and seller got away with not shipping my item. Poshmark's solution was to PAY THE SELLER HER PROFIT, and merely refund me. Who made out here and what dishonest action is Poshmark enabling?

So to all the sellers out there who want to be PAID while KEEPING the item you claim you want to sell? Pretend to ship the item(s). You will be PAID your profit, while the buyer who really wanted your item, only gets a refund. NO APOLOGY whatsoever.

I will be looking out to see if this seller 'reposhes' this item. Believe me. I have copied this review so that it appears in every website I can post it in.

Being a buyer on this site at first, I had a positive experience. However, when I became a seller, the experience quickly changed my perspective of this company. Terrible customer service! They approved a false buyer complaint saying that the scarf I sold them was inauthentic when I had the picture of the scarf tag included in the photos prior to the buyer purchasing the item! I bought the scarf 5 years ago and sorry I didn't have the receipt after that long! What's the point of selling used items if they want proof of purchase for every single item? They will never receive another dime of my money!

I purchased a pair of shoes that were "slightly worn" and they looked new in the picture and when I got them; the last picture of the shoes is the pic that was posted by Seller "SNOW36". (SEE PICS) The problem is I didn't wear them for a month or so later. The day I wore them they fell apart completely! The inside must have been painted because it came off on my feet; my feet were gold and black. They tore exactly in the same spot on both shoes. I have shoes that I've worn for a few years and they just don't deteriorate anywhere near that quick, so my assumption is they were glued and painted to look new. I have no other explanation for a pair of shoes ruined that way after one use. Poshmark refused to refund my money... because I already had "worn" them. That is a joke, so suffice to say I will never order from them again.

I placed an order with the seller dogdaypixie through poshmark for a vi tage dooney and bouke bag. Upon receiving the bag the top hamdles hand been folded on top of the bag by the seller and wrapped in plastic and tissue paper tied with string and shipped in a priority mail box! When i opened the psvkage the handles are permanently bent and unable to straightened. They are also forced to once side when theyre resting on the sides of the bag. I immediately filed a complaint through poshmark with the seller ince i discovered this. I got absolutely no feedback from poshmark admin until they notified me the next morning stating theh found no fault with the seller! This is a scam site/application and with this kind of customer service i will not order from them again... i have ordered vintage bags from other sites and never had any issues because the items were packaged appropriately by the other sellers and arrived in the condition that they appeared on their listings! Apparently for Poshmark and this particular seller... this was about their sale rather than doing right by the customer! I have filled a complaint with the better business bureau as well against them! BUYER BEWARE!

I searched for a particular color in a boot on Poshmark and these boots came up. When they came, they were clearly gray and not black. The seller would not take them back stating that I should have read her comments to questions and that the problem was with Poshmark's search terms. Poshmark would not refund me either. If it were me, I would either as a company reimburse, or have seller return them and sell them to someone who wants them - this time with a label that identifies the color. I returned them anyway because I did not want them. But this is not ebay- a company with stellar customer service. Never again.

NEVER and I repeat NEVER shop at Poshmark on line!

I purchased a handbag which arrived damaged. I made a complaint. Postmark requested photos of the good side and damaged side. I returned photos per their request 4 times, which Poshmark says they have not received, BUT, I have the 4 confirmations informing me they received my photos.

ALSO, Poshmark is not suppose to pay the seller until the buyer has ACCEPTED " click the green button" - which I still have NOT done... guess what. You are right, the seller received her money and I am left with a damaged purse. But, you know what... I am satisfied by leaving NEGATIVE FEEDBACK where ever and whenever I can. They didn't get the best of me. I will continue leaving NEGATIVE feedback when ever I can

I'VE ORDERED 7 ITEMS FROM THIS PLACE AND ONLY 3 SHIPPED. POSHMARK TAKES YOUR MONEY AND IT IS HARD TO GET YOUR MONEY BACK. I HAD TO FILE A DISPUTE WITH MY CREDIT CARD COMPANY TO GET MY REFUND BACK. THE SELLERS THAT WANT SHIP AND WHEN QUESTIONED THEY WANT ANSWER. POSHMARK MAKES EXCUSES FOR THEM, STATING THE MIGHT BE SICK OR OUR OF TOWN. BULL! I'M IN MY 60'S AND HAVE DONE ALOT OR ONLINE ORDERING AND NEVER HAD THESE PROBLEMS I HAVE HAD WITH POSHMARK. THIS IS THE MOST UNPROFESSIONAL BUSINESS I'VE EVER DEALT WITH. I THINK 75% OF THESE SELLERS ARE SCAMMERS AND FRAUDS AS WELL AS POSHMARK IT SELF. YOU SHOULD NEVER BE CHARGED FOR A ITEM THAT HAS NOT SHIPPED.