PoshmarkReviews 2,866

As a seller buyers can be a nightmare. I usually find that the lower price items are the buyers that give me a headache on. I sold someone a bundle of 2 items for 9 dollars plus discounted shipping and they accepted. That day i shipped it out same day and was positive it would be an easy transaction. But boy was i wrong the buyer opened a case as not as described she said they were horrible items and there was a piece of dog hair on the item. Me and the buyer went back and forth arguing our side. I was sure poshmark would close the case and it be done but no they approved her case for the one piece of dog hair on the item. My profile is a pic of my dog and its captioned my dogs watching the items. I try my best to lint roll items but with a dog who sheds horribly sometimes a piece might be on the clothing thats why i disclosed i have an animal friendly home. Im mad that poshmark will approve cases for stupid reasons and there no return policy isnt accurate because someone will open a case and usually get a return. To make matters worse i once opened a case to return cause the new without tags hat was covered in dirt and i get denied the return. I think whoever reviews the cases just doesnt care and will approve cases just to not deal with them. So i am totally not pleased complete waste of time shipping the item and now waiting two weeks just to get stuff back that i wanted to sell complete waste of time.

I swear, I will not be scammed by Poshmark again. Their no return policy meses everything up. People be false advertising left and right. Bought a pair is size 8 shoes, got them they were more like a size 7! Can't return them, asked the seller if they were a true 8, " yes, I'm an 8 " NOPE! Stuck with them. I tried it again, bought a dress " brand new " wore only once, got it, it had some bleached stain, CANT RETURN IT, again stuck loosing money. At least on EBAY you have a choice. The costumer service for Poshmark SUCKS, no help what so ever.

The phone number listed on Google is 1 *******771. Call them they tell you they won't deal with you other than via emails!
This is the letter I wrote to POSHMARK refuting why they denied my request for a refund:
What do you mean: "We have reviewed the case you submitted for order "Peep Toe Red Satin Bridal Shoes Platform Pumps 7.5". Unfortunately, this case does not qualify for a return because:
- correct additional photos requested not submitted
- return time expired"
As you can see they were pictured as bright red and described as red!
I submitted three different photos done in natural daylight as you requested the same day you asked me to submit them! I have been checking on this case and looking at the very photos I submitted on your site every day numerous time since that day!
How can you use "We have reviewed the case you submitted for order "Peep Toe Red Satin Bridal Shoes Platform Pumps 7.5". Unfortunately, this case does not qualify for a return because:
- correct additional photos requested not submitted
- return time expired' as a reason to refuse to give me a refund?!
What a crooked company! Either you don't know what you are doing there or you are lying!

I will NEVER use Poshmark again! I will be reporting this to Sitejabber and leaving negative reviews on any site I can find! You can bank on the fact that I will tell everyone I know how this was handled!

Oh! And isn't convenient that you don't have a phone number?! CROOKS!

First two photos are the actual color the third is the pic of the shoes as shown on Poshmark.

I was a seller on Poshmark and was scammed out of an high fashion item. Before I dig into my review of the site
I think buyers should have realistic expectations. If you want a brand new Chanel purse for $100 you too are a scammer. These buyers want boxes dust bags receipts and perfect condition items but really don't want to pay for it. Poshmark isn't retail it's resale no one owes you a receipt! You are attempting to scam Chanel out of thousands of dollars. If authencity means that much and you want a perfect authentic go to the Chanel store and give them their money. Otherwise, you're really no better than the sellers you criticize. Now on to my review. I've seen much commentary about scamming sellers. Well folks there's such a thing as scamming buyers. Scoundrels that try to steal your products by cancelling after you told them it has shipped. People that wear stuff then return it claiming it was damaged when received. Folks that say they received an empty box. I had a scamming buyer cancel an item after I shipped and Poshmark has yet to resolve this issue after two weeks. Poshmark has no customer service you are lucky to get an email response. How could a company of this size thrive and advertise without being shut down is beyond me
Though, I do think it's just a matter of time. Poshmark has created a platform that fosters bullying. Anyone can come on your listings and say anything! If you block them they can still see your listings and your customers and talk your customers against you. Horrible platform, horrible miserable sellers that hate on successful sellers. It won't be very long before the truth comes out.

My first and last time using poshmark I purchased two items from two different sellers, a "Coach" purse and a "Kate Spade" wallet. When I received the items both were counterfeit. After filing my complaint with Poshmark I was denied a refund for the purse entirely even though I provided ample proof that it was not authentic, and only received a refund for the wallet because it had a small tear that was not shown in the picture, not because it wasn't authentic. Poshmark cares nothing about it's customers and caters to criminals by providing a forum for the sale of counterfeit merchandise. Don't waste your money!

I have been an eBay seller for 14 years. I've finally been ripped off on Poshmark by s buyer who bought new shoes, wore them- evidence that the sticker was off one heel, they had water marks on soles, scuffs, breaks to the leather. My photos posted showed new shoes. I have 100% feedback on eBay and never ever had a buyer do this to me. If they had tried, eBay would not have allowed it.
They tried to accuse me of wearing the shoes, which were not my size by the way, prior to shipping. Oh. Their refund to the buyer was given and this sorry site gave me $30 to spend on it.
Total rip off of 1300. 00 shoes damaged and I wont be able to sell them now for more than $100.
Now I'm afraid to sell anything because they don't care. I had five plus photos and the bottoms were clean with stickers came back dirt, scuffed and worn. You can't talk to anyone and responses
Generated are automatic.
Do not sell high dollars new items here or you'll face the same situation I have.

Was going to place a BIG Order with Poshmark. UNTIL I READ ALL THE COMPLAINTS... GEE! You LOST A CUSTOMER!... Sad for YOU :( HAPPY FOR ME :) I won; t get Screwed. Why would a company NOT COMPLY with their customers?! This is just awful! ALL I CAN SAY, IS I FEEL SORRY FOR ALL THOSE that made the Order... No one deserves to be taken/./ We all work hard for our money. May each of the customers do their search FIRST BEFORE ORDERING. I Was about to ORDER THEN I READ ALL THE UNHAPPY CUSTOMERS. THIS IS NOT HOW PEOPLE WANT TO BE TREATED... HOPE EVERYONE HAS HEALED FROM THEIR AWFUL EXPERIENCE. MAY WE USE MORE WISDOM! AND STOP BELIEING WHAT WE HEAR...

I only learned of this a month or so ago. I had 2 purchases that were great. Then, I purchased a "Blue Tory Burch" bag. The photo was of a blue bag. Some of the other photos were questionable but if the listing shows a blue bag then I'm purchasing a blue bag, right? NO WRONG. I received a black bag the was supposed to be "authentic" but was far from it. I am familiar w/Tory Burch as she is a Philly girl and know her signature touches, This is clearly a fraud and a "bait and switch" and when I asked Posh to intervene, it said I was wrong and the thief was right. End of the day? Go to the manufacturers sites for clearance items etc. This was a f"in joke.

I was looking for a particular straw bag for summer! I can't believe the crap that people try to sell on this site. What is worse, is what they are asking for said crap! I felt like I was looking through a run down thrift store. So many of the sellers waste your time as well. They either don't take sold items down or they don't respond to your messages. I did find my Mar Y Sol flower tote, although overpriced, it was in new condition and I wanted it. I ordered, sent payment, and item never came. I had to get a refund. If I am looking for something that is discontinued, I will look here to see if I can find in new condition. UPDATE: I have since deleted my account. This site and most of the sellers are not worth my time.

I would give 0 stars if I could. I bought an outfit for a gift, sent directly to the recipient. The main pic was taken off a website. The description was a title. I assumed it was new since the main pic showcased a new item. I was on the phone when recipient received item and had a horrible asthma attack, due to odors. I wrote, hoping to "educate" the Seller going forward so it wouldn't happen to another buyer--the money wasn't important. However, Seller never gave any type of apology. I heard the recipient struggle to breathe after opening the package! I pointed out Seller had not followed several rules outlined on the site and told her my focus was on making sure someone did not become ill again because of her selling issues. I assumed She must be new to selling and hoped She could learn from this. She informed she's been selling for 3 years on Poshmark! So, she's been not following the rules for 3 years and apparently no one cares. I could have left her negative feedback, but new buyers (or any buyers) can't see feedback! She has no excuse for not knowing what she should and shouldn't be doing! It's been a few days and the promise by Poshmark to handle quickly has not materialized. I seriously doubt they will sanction Seller at all. This is ridiculous! This could have been life threatening! I'm worn out. I do hope to warn other potential buyers. Not happy at all.

Poshmark customer service sucks. I have read countless accounts of a buyer having buyers remorse and then asking for a refund saying that the item was misrepresented. This had never happened to me until it happened. My photos accurately reflected the condition of the item. But "after careful review" Poshmark and the buyer wasted my time and now I have to have the item sent back to me and resell it. Ebay has exceedingly better customer service. Shame on Poshmark for taking 20% and then providing $#*!ty customer service. No thanks Poshmark, I'll sell elsewhere.

The purchase was from seller Erica Hawley, I paid for size 8 shoes, but she sent me a 6 1/2. I emailed Poshmark about the problem, since there was no contact information for the seller, I got her information when she mailed the shoes to me. I was told by Poshmark to prove to them that there was a problem, and to take a picture of the item and post to their website, which I did twice, to no avail. Then I was given so many hours to comply, or the money would be given to the seller. I had to file a claim with my bank to get the thing resolved. They have no phone number, no chat, no return label, NOTHING that will help the buyer. Finally thanks to my bank I had a return address to send the item to, but I had to pay shipping charges for the mistake of the seller Erica Hawley This is the worst company to do business with... WARNING: PURCHASE AT YOUR OWN RISK...