PoshmarkReviews 2,866

I sold an authentic vintage LV bag in perfect condition and shipped it to the buyer. Keep in mind that after the huge poshmark commission that they take, I didn't make any money on the sale. Bag was never used in the 15 years that I had it. Poshmark "authenticates" all bags sold over $500. So when the bag ships it goes off to some unknown address, into poshmark's (dirty) hands. This morning, several days after the bag was shipped, I get a message from the buyer asking why I cancelled the sale? I checked and sure enough under my sales tab it shows that the sale was cancelled. There is no additional information. There is no way, other than by email, to contact poshmark. Now my expensive bag is missing and I and the buyer are left with nothing. This is theft! The bag was purchased by me directly from LV and they have confirmed the sale. I can get a copy of the receipt (which is archived so will take a week) as proof of authenticity. If the bag is not returned or money paid I will contact the authorities! The bag is worth more than my share of the would be profit! Poshmark needs to be shut down and the CEOs arrested.

I have to write an update to my original review of Poshmark. They have extremely poor business practices. They will keep your Credit Card info even when prompted not to. I made a $24 purchase form a great seller, Poshmark charged a card they were not even supposed to keep on file and cost me over $108 in overdraft fees. I emailed them explaining their mistake and got an insulting email back offering a credit of $6.79 off my next purchase. REALLY!? Account Deleted! Filed with BBB and my states Attorney General.
Do not trust this unprofessional group of idiots and thieves with your money!
BAD POSHMARK, BAD!

The dress was beautiful, was listed as never worn. Upon receiving the dress the box reeked of old wet clothes. I wish seller would have mentioned this. The dress was "Dry Clean Only". I bought the dress for my 85 yr old mom to wear for a wedding. The Dry Cleaner would not even touch it. He said, it smelled like it went down on the Titanic and came back.
I washed the dress in white vinegar, borax, Woolite, Oxiclean Odor Blaster. I did this for 3 days. Still stinks bad, embarressed to return it or even donated to Goodwill. Stunk up my house and my washer. Ask questions before, items look great online. This was my first purchase, I don't know if I will buy from them again.

Specifically, my first order was from VARNSMELLIE and she sent me a rayon dress that has been dried. Rayon shrinks. It's a good 5 inches shorter than the dress should be. It should be 55 inches. How do I know? I have two other dresses that are the same style and brand. She was everything but pleasant about it. I'd rather let my dog use it in her bed than return it to her and allow her to con someone else. The whole site seems shady. I've been waiting for another item to ship for 3 days.

I ordered for the first time today to have my product cancelled because the seller said the product was "too low! Sorry." Poshmark removed my money and said I won't get it back for 10-15 business days. There is also no customer service number so you will have to file a claim with your bank. Also do not buy from shopper dodobird2. She's an awful seller. She finds it amusing to insult her customers for her mistakes. She literally harassed me because I wanted my money back. Stay away from this site.

Purchased a pair of Tory Burch flip flops size 10. When I received the shoes there was no shoe size shown and didn't even come close to fitting my foot. I reached out to a Tory Burch representative online who told me that the measurements of the shoe that I was delivered was a size 8. After 9 attempts to discuss the situation with a Poshmark representative, sending them the pictures they asked for all within the timeframe given, I received an email saying that the return was rejected because I couldn't provide a picture of the shoe size on the actual shoe. I've never written a negative review but this was a total scam and I hope this helps someone to not have the same happen.

I, mainly, deal in vintage items and have purchased excellent items. So far, every item has been exactly as listed and matched Seller photos. The majority of Sellers, 95%+, respond immediately or within 24hrs, when I post questions - always, willing to provide answers, if able and add extra photos when requested, if possible.

I had an instance of an item whose condition wasn't as good as the listing stated; yet, with Customer Service assistance, was able to return item for full refund.

NEEDED: A major site overhaul is needed to better the customer experience, & certain the same for sellers. Specifically, expand categories to allow more detail for items and search criteria to find items.

Overall: Great site and item selections...

I was a first time buyer and purchased 2 items from 2 different sellers and they have 7 days to ship out your items. I received no messages back and waited 8 days and they both still didn't ship them out and I just cancelled both orders, WHAT A WASTE OF TIME! Plus the shipping rates are outrageous, $6.95 plus they charge the seller 20%! If I was a seller, I would never use this site, Ebay is alot better and the sellers actually respond and ship out the items ordered.

I brought a blouse from someone and she had me and heathergood 378 purchases mixed up. I did the right thing and sent her activewear pants and she kept lying saying she sent my blouse. Heathergood 378 even gave me a fake united states post office tracking number. And said my package will be here on Fri May 10th.it didn't come here it was a package that went to California. $5 credit and my $9 is just not enough. She is a thief and need her page shut down!

I ordered one size of shoe, received a different size, and they didn't allow a return because I didn't measure my foot!. There is no way to get a hold of the company except through email, which they claim is "more efficient" than calling them and getting a live body - hmmph! These shoes were sneakers that cost $60 not some small$10 item, and since I received the wrong size, I felt justified that I should be entitled to return. I got a flat "NO!". No discussion, no offers for a discount. Even the seller agreed that the sneakers were difficult to size, and she had difficulties, but Poshmark wouldn't allow returns, so she was sympathetic to my plight. Sounds like a hardline company that isn't customer service oriented. I will business with them. Pick another consignment online business that works with you like: Swap.com, thredup.com, Tradesy, Material Wrld, etc.
I ordere size 10.5, received size 10. See photo's.

I opened an account to sell a few items from my closet and I had an awful experience. I had sold my item (an authentic Gucci belt) to someone and after I had sold it my listing disappeared. I assume the sale cancelled because I couldn't access it. I tried to reach out to Poshmark to resolve this issue but they do not have a customer service phone number and they never contacted me back through their support center after I have reached out 3 times. After this, I deleted that account and opened up a new one to only find an error pull up each time I tried to list an item. Once again, nobody reached back out to help me resolve this problem. To sum my experience up, I have learned that Poshmark gives minimal support if any help to their users and they take a higher percentage of your sales than eBay and Mercari. Why would I use this app again when there are better functioning buy/sell apps that don't take as much out of my sale?

First and foremost, they do not have a customer service line. If you have an issue or concern, you have to email them. Then you have to wait 24 hours for them to get back to you. Garbage. Moreover, they take 20% of sales, which is quite high in comparison to other selling sites like eBay, mercari etc. Mercari is crappy too by the way. Buyers want to pay as little as possible for everything. They don't take down unfair reviews of items from buyers who rate on fit, or lie about item specifics, or say they received an empty box etc. Scamming on the site from buyers and sellers is atrociously common. There's a lot of counterfeit luxury items. I've even heard of poshmark employees buying luxury items from other sellers and having the sales canceled to steal the items. It's difficult to tell who is a trust worthy buyer, as, sellers are not allowed to rate them. If buyers do not go back on the app/ site to press that button that says "accept", when they receive their orders, the sellers have to wait three days to get paid. From the buyers' side, it can be really difficult to return items. If you purchase something, you have an hour window period where you can cancel the order. Otherwise, you have to wait 7 days to cancel, or, have it shipped and then wait a few more days to receive. Especially, if the seller doesn't respond to messages. Shipping fees along with taxes are outrageous now. You find an item for $25 you end up paying $35/ $38 for it. There are scammer sellers on the site, and sometimes, they're hard to detect unless you read each ones love notes
(reviews) before you buy. If you're not happy with your purchase you have to keep it anyways. Good luck trying to get a refund on an item that was improperly described or damaged. I would not recommend anyone buy or sell on this site. You're better going to a thrift store. Or, even low cost shops that sell brand new, name brand, items they buy at low prices from the high end stores at seasonal sales. Poshmark needs to go away.

All my clothes are NWT and at the very least 70% off retail value but even then I barely get double digit offers! Fees are outrageous! 20%? Really? (Also now they take state taxes)They say it's for payment card processing fees (look it up it's only about 1.95% -2.50%)and delivery insurance but if they can make a deal to practically cut priority mail price by 50% with USPS then I'm pretty sure they have made a deal with payment processing and insurance due to it being a large company! Even at one point Poshmark owed USPS millions!(look it up)they made a deal and settled! Feel like this company is a rip-off! I'll be surprised if I'm the future this company Doesn't get in trouble for something!

Bought items that didn't fit right and customer support is failing to let me return the item. I don't wanna buy things that don't fit right. I'm not a perfect size. Clothing is not all sized the same. A 31 in one brand is not the same size in another. If it doesn't fit then poshmark should be more than happy to let the customer return the item. The pic below was advertised capris or Bermuda shorts on a woman 5'6" or taller. I am 5'3".

I was a first time user, just browsing, after seeing so many commercials. It was garbage. First of all, within 10 minutes of signing up 23 bots were "following" me even though I was brand new and had no items for sale. Then I started browsing. I was horrified at the garbage listed for sale. I guarantee you there are homeless bums that wouldn't wear this filthy, torn, worn out stuff. One seller was listing ONE shoe! Wtf? I saw an Apple watch listed for $4,000! Um, it's $500 brand new at a reputable retailer like Target or Best Buy. I deleted my account within an hour. Ugh!