PoshmarkReviews 2,866

I updated my Poshmark app because I was unable to get my newsfeed which is crucial. After updating the app, I was able to get my newsfeed and then 3613 listings disappeared. My closet shows that I have 3613 listings however my listings have completely disappeared. After cancer forced me into retirement, this is my means of support and now I cannot work because my listings are all gone. Poshmark does not have a human being or a phone number and when you contact them they send you an automated message. This is absolutely insane.

I'll start by saying, I buy real Chanel all the time. I will go on Poshmark to look for vintage or things for my daughters. This week I ordered 6 things all suppose to be Chanel so far received 5 items and 3 maybe 4 are fakes. Including items supposed to be reviewed at PMHQ. You could look at the tag for two seconds and see it's a fake. The front of the tags look pretty good, enough for me to buy them. The back of the tags is the give away they are fake. Who is authenticating these items? My advice ask to see pictures of both sides of the tags, close up photo of the buttons. Check stitching! Because I just paid 850.00 for a cashmere sweater that probably worth less then $100.00. It's my fault for not doing a better job reviewing the items. I trusted the PMHQ would be legitimate. Buyer please be ware! I'm going to make a YouTube Video of all the real Chanel in my closet and share to help future buyers... determine real or fake

One thing I would definitely suggest before buying anything on Poshmark is to do an item search for the particular item you were looking to buy and see how many transactions it has had. For instance there are people on Poshmark who buy shoes wear them then sell them again on Poshmark as if they are the original owners They have all of the required documents because they were giving to them from the original owner. Luckily Poshmark stores all of his transactions on the website So just do some research on the item and see how many people it actually went through and used/worn the item you would be surprised. As for me I don't particularly want to buy a pair of third, fourth (etc) hand clothing especially shoes which are germy.

I did not receive the item purchased from Poshmark Canada and reached out to the Poshmark customer service via email (*******@poshmark.com). Over a period of almost 4 weeks we communicated back and forth, where they had asked me to reach out to my mail carrier (Canada Post) and file a complaint and get back to them, which I did and then was told they would settle my account in less than two weeks.
When I hadn't heard back from them, I emailed them and I got a reply (phot attached) that read "Hi there, thanks for following up. Unfortunately, we could not obtain any additional information to signify that this package was not correctly delivered. Please note that Poshmark is not responsible to orders that have been lost or stolen after USPS marks a package as delivered. If you suspect that your package has been stolen we suggest that you file a claim with your homeowners insurance, they should be able to cover you in these types of situations. You are able to file a police report with your local police department. Once an officer has been assigned to your case please have them contact us directly at *******@poshmark.com and we will be able to further assist them. Thank you for your patience and understanding".
For one: USPS was not the carrier.
For two: NO retailer ever has asked police to intervene nor do I think an officer would reach out to Poshmark.
And three: It's fraudulent to claim something under my home insurance for an item I never received. This is a heads up for anyone who is thinking about using Poshmark as a buyer or seller. I had a 5-star seller rating from multiple buyers and had no issues as a user until I didn't receive my purchase - and as you can see they acted outside of any laws or regulations set out for them to adhere to. DO NOT use this company as they take 20% of your sale, collect overpriced shipping costs, ask for ID that is not verified as safe to provide (i. E.: there is nothing to verify that they do not share your identification with a third party) and if you order something and it is not received (as in my case) and/or is fake you are likely to get the same response from their "stellar" customer service.

Poshmark claims that they can authenticate designer items however they no nothing about how to to this! They say if you are selling a designer item you need to have the original receipt. Who keeps receipts for used items like shoes and necklaces? And people post fake ones. I think an professional site who knows designer items would be able to tell by looking at the item if it is real or not. Not if a person has a receipt. Fake items are sold constantly on Postmark and the site is more like a thrift store app. I thought I could trust their authenticity promise but ended up with a fake. They said they was nothing the could do Even with written proof on the letter head of the company.

It has a very trashy and teeny bopper type feel to the site and is not a safe place to conduct professional business. Also you constantly get spammed on this site.

If I could give it, zero stars, I absolutely would. As a seller, they put all the risk on you while taking high fees, they allow buyers to destroy your items send them back, and then you are out your item and any compensation.
They will accuse you of selling fakes as their way to not handle the situation of what the buyer did. You can have the receipt for the purchase of the item you can have time and date stamps photos showing the item left you in brand new condition, and they still will do nothing about it.
Worst platform ever

I've attached photos of the soiled disgusting nature to the item I received back

I ordered a pair of Illesteva sunglasses pictured on Poshmark site.
The sunglasses sent are not those pictured. Following endless emails with convoluted suggestions for opening a "case" - it is now clear after reading reviews (WISH I had taken a look before using Poshmark) that I will be stuck with an item I do not want.
No accountability or quality control as found on other sites.
This has been a time consuming and frustrating scam!