PoshmarkReviews 2,866

I bought a pair of boots on Poshmark. They came in and they were torn up. I tried to open a case, but wasn't able to on the app or website. I emailed poshmark support, they responded, but didn't help whatsoever. I emailed them back, and once I got a response the return policy (which is 3 days) expired. They didn't answer any of the emails I sent with in those three days. I eventually got an email back saying I didn't start the case in the required time and was "given" a $34 inconvenience credit. Still haven't received the credit or any other email. Very rude and inconsiderate when the shoes were not as described and they ignored me so they wouldn't have to do anything. Absolutely rude customer service. Do not use this app. Use a different thrifting app. Poshmark doesn't care about the customers. They just want the shipping fee they take from you.

I will never entertain this site ever again! I will be closing my account... Someone decided to create an App to sucker us shopaholics to buy and sell on their site with a 20% fee. The creators intentionally not post a phone number, therefore you have to reach out to them by email which takes forever. When they do take a break from their lavish lifestyle after spending our money they half $#*! the resolution. I have been trying to redeem my cash to no avail. Lesson leaned! How can you run a business of such magnitude without phone contact with customers. NEVER AGAIN! If you don't have a phone line to reach you or name of a CEO posted somewhere you will not get my business, PERIODT! I will continue to donate my things to the needy, I need to clean out my karma bank anyways :) Not worth my time. Poshmark is a scam.

Not sure what all the 1 star reviews are about.

I started out using Poshmark to sell some designer items. I really didn't like it and preferred Tradesy as there were less lowballers on Tradesy and I was able to upload nicer photos on that platform. Not to mention you are unable to view/give feedback to buyers. One thing I will say is that despite the abundance of lowballers, Poshmark doesn't hold your money hostage (unlike Tradesy) and payment is pretty straightforward.

Lately I've been using Poshmark to buy gently used clothing. I personally haven't sent any offers to sellers but I've been able to score some really good deals on high end and designer clothing. The prices are sometimes better than TheRealReal and eBay! A lot of the people there are just desperate to sell things from their closets and all my sellers have been professional and helpful.

I still prefer eBay but I'm slowly warming up to Poshmark.

Bought a white jacket from Poshmark. It was filthy when I received it, stains on the collar and sleeves, obvious wear on the inside of the jacket, hair under the buttons, snags in the material, stains on the sleeves, all of which was not disclosed in the sellers pics or ad. I filed a claim and Poshmark ruled against me because I altered the item before I made the claim(washed the item trying to get the stains out). $81 for a jacket I can't wear

After 5 days of waiting for my paid for handbag to ship and leaving the seller a comment politely asking when the item would ship, with no response, I get an email from Poshmark saying the seller cancelled the order because she changed her mind. This seller DESERVES negative feedback because she was on her Poshmark account 4 different times during these 5 days and not once did she have the decency to let me know she'd changed her mind about the sale. Unfortunately, there's NO WAY to leave negative feedback for sellers in order to warn other potential buyers about them. I'm going back to buying from Ebay and Etsy where the sellers have reviews. Poshmark stinks and I just deleted my account!

Fakes and scammers are rampant. There is so much counterfeit make-up, perfume, luxury goods and jewelry on here its not really good for anything but buying secondhand clothes. Poshmark doesnt really care or offer buyers any support when they are duped. Ebay is way better. This ring was sold to me as 14k set with a semi precious stone. The stamp on the ring says silver and the stone is plastic, because I missed their 3 day window, I was stuck with it, even when the seller offered to take it back. Poshmark ignored my request for help. Buyer beware.

I ordered a pair of J Brand High Waisted Maria jeans on Poshmark. Not only was the tag completely different, but the size was off by about two sizes (probably because they washed the item incorrectly or something because it seemed like it shrunk). I tried to return the jeans and Poshmark customer service sided with the seller.

Now I have a useless pair of jeans that are way too small in the legs. I will not be selling them on Poshmark.

My mom purchased me $1000 Louis Vuitton purse for Christmas. The purse was a joke and nothing like the seller described. Poshmark says a seller is suppose to disclose any defects as best as possible with their listings. This seller sold off this bag as if it were in mint condition. The bag had tears in the corners and their description of a one of a kind "vintage bag" had stars glued on and outlined in permanent marker. Poshmark claims to authenticate any bags over $500 and their authentication process is a joke! They send you a small postcard with some random person's initials on it saying Congrats its been authenticated. Trying so hard to at least get a credit in the amount of what I paid for to use on their website since they will no longer issue me a refund. The best they were willing to do was $125! I am sick to my stomach. With all of the scam artist out there please don't waste your hard earned money taking a gamble on a website like this. Poshmark is not in the business of giving a damn about the products their seller's sell or their consumers. You can't even reach their customer service by phone. That should be your first clue. Tell everyone you know to steer clear of Poshmark. Its a shady business that seems to support scammer's ripping people off!

Had 2 Separate orders cancelled by two separate sellers In less than a week. BOTH items were gifts - BOTH times I waited a week for a refund of the $$$ - and BOTH times I was left scrambling to replace these gifts! I am beyond angry- if sellers are double selling or just cancelling orders for whatever reason they need to be thrown off the site! I've been happily selling on this app for months with no problem (5 star rating) but purchasing has been far from even a decent experience. I plan on telling everyone with a pair of ears how disappointing and ridiculous this experience has been.

I ordered a pair of Ralph Lauren boots, they came with the heel broken and I'm not sure authentic at this point. I emailed a complaint to return for a full refund and they gave me half back on credit. So, I decided to give it another try, so I ordered a jacket that came and I had it one for ONLY 1 HOUR and the whole jacket started to unravel... couldn't believe it! I emailed them right away and they refunded me only the incremental amount paid, not a full refund. I can't believe how terrible this site is. Not sure all the users are real either!

Poshmark does NOT allow returns if you are unhappy with the product. Poshmark believes, that the description is gold. So you need to be sure that the description fits your expectation. Otherwise you are stuck with what you purchased.

Poshmark in my opinion is a bad eCommerce source... and don't buy from "Rare Beauty" as customer satisfaction is not in their vocabulary, it is more about seller's satisfaction, above the buyer. So you better know how the clothing you purchase will fit or feel before you buy. Otherwise you will have buyers remorse and you will be stuck with your purchase!