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Poshmark

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
786
value
709
shipping
680
returns
659
quality
640

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Virginia
2 reviews
24 helpful votes
Follow Debra W.
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I would leave a NEGATIVE review if allowed. Placed an order. Price was reasonable and the reviews for the product were good. Paid asking price, tax and shipping. 3 days later, I get an email stating that my order has been cancelled. "Bundle with other order" was the reason given. First of all - HUH? Secondly, there was NOTHING in the description or listing to say it had to be 'bundled'. Will NOT do business with Poshmark in the future and will tell everyone I know that they are scammers.

Once you 'use' Poshmark in any way, you get on their spam list. Despite repeatedly 'unsubscribing', I still get 4 - 5 emails PER DAY. Federal law says if you 'unsubscribe', they HAVE to quit spamming you. I wish someone would let Poshmark know about that law!

Date of experience: October 25, 2020
Canada
1 review
1 helpful vote
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I sell a Halloween cat ears on Poshmark in perfect condition, the buyer bought it and break down everything, all the ears were damaged. I received the package back and send the evidences to Poshmark, they don't even read it and gave her full refund. 0% respect on sellers and treat you like $#*!

Date of experience: October 24, 2020
Ohio
1 review
1 helpful vote
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Give it a chance
October 19, 2020

I purchased 5 items on this site so far. I have received 3 of them. 2 out of 3 were just as i expected. The other item was a Medium sized jacket that was way too small! I blame myself for that... I should have inquired further, if this was a Womans, or junior size! All in all. I give it 5 stars. If you are going to buy something expensive, well you take your chances in my opinion. I only buy 25 dollar items and under. This is basically an online consignment shop, and I am now addicted!

Date of experience: October 18, 2020
Florida
1 review
0 helpful votes
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Not Worth the Trouble
October 17, 2020

I've tried a couple of times to shop this site and just not impressed. First try the seller never responded so I finally got my money back. Second try, the shirt didn't fit but I could not return it. So many other better sites to shop; this one isn't worth it.

Date of experience: October 17, 2020
Texas
1 review
0 helpful votes
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Poshmark poor service
October 16, 2020

Poshmark truly takes way too much money for what they provide! So many fakes on it yet they take down true Desinger items! OMG I am in shock! 20% taken and charging way too much to ship small items! It's a joke!

Date of experience: October 16, 2020
Florida
1 review
2 helpful votes
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Don't
October 16, 2020

Horrible experience. As a buyer. Probably at least 50% of the listings are not for sale anymore. Probably 1/2 to 2/3 of the stuff that is for sale is counterfeit. Poshmark does no policing of their site. They don't offer authentication unless the item is over $500. You have to wait a week before you can request your money back. Only takes them a few seconds to take your money. Then they decide if you will get your money returned. It says they immediately return your funds, that is not true. Don't waste your time only to get scammed

Date of experience: October 16, 2020
New York
1 review
0 helpful votes
Follow Gladis F.
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Two times I purchase they cancel my order because they didn't have the items I will never try again

Date of experience: October 14, 2020
Canada
1 review
1 helpful vote
Follow Leah P.
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I ordered a pair ski pants that were orig 420$ marked to 79$ then offered for 50$. Then recieve different brand 10 sizes larger and I'm on disability and alone. They wont sent return label and said have 2 days to return as well. For what it will cost in cabs and their insensitivity to pple situation and their error. I just thru 63$ away, I could use. Amazon send return label, or refunds with return. That's customer service! Dont waste your time and chancing being ripped off. If took 10 days to receive, how can u have returned in 2

Date of experience: October 14, 2020
Florida
3 reviews
25 helpful votes
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Buyer beware
October 14, 2020

I purchased Versace handbag from Poshmark. That smelled so bad I had to out it in a plastic bag and return it. Poshmark agreed to refund me but after I spent 70.00 to return it to Poshmark. Now they say they will not refund me. They are the worst resale site ever. Now I am getting a lawyer to recover my funds and disputing the charges. Not a good site and the are very hard to communicate with. They are saying one thing and then do another..

Date of experience: October 13, 2020
Canada
1 review
0 helpful votes
Follow Cara E.
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Horrible for selling, buying is ok as long as you have realistic expectations because 99% of products are used. A lot of sellers are being scammed by the buyers on this site.

Date of experience: October 13, 2020
Colorado
1 review
0 helpful votes
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Poshmark is a scam
October 12, 2020

They let buyers steal and then never reply to messages. I sent leggings buyer opened a return with a pic of something I didn't send sadly this person sent an empty envelope and poshmark dont give a $#*! b

Date of experience: October 12, 2020
Indiana
2 reviews
4 helpful votes
Follow Rachael C.
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I love Poshmark. I don't understand the negative reviews to be honest. As a buyer, you need to ask questions about an item if you're interested. I've really only had one negative experience and that's because I did not ask the seller any questions. Use your brain, and you'll make informative decisions about your purchases. I've been selling, and purchasing on Poshmark for 6 years, and I don't have a single negative thing to say about it.

Date of experience: October 10, 2020
Illinois
1 review
1 helpful vote
Follow Marilyn S.
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Don't waste your time!
October 10, 2020

I went online to buy a used Burberry jacket and found this site, with what seemed like great deals. But DO NOT BE FOOLED. I spent almost $400 and received a jacket that smelly and clearly had been sitting g in someone's closet for a very long time. It should have been labeled as " vintage" this would have indicated that it could ( AND DID) smell. It also would have tipped me off to the fact that it would not be sized the same way as the modern Burberry. Given the smelliness ( which probably was permanent given that the buyer said it had been dry cleaned) and size issue, I asked for a refund. That was denied after several communications to Poshmark and despite that the Seller agreed to the return. And when I appealed the decision I was met with silence by a Poshmark. Not even the courtesy of a reply
Buyer beware. From reading the return policy, it might look like a full refund will be easy to obtain. DO NOT BE FOOLED. I'm $400 poorer to prove it.

Date of experience: October 10, 2020
New York
1 review
3 helpful votes
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To risky
October 8, 2020

There are soo many fake items on here! And trying to return anything you buy is a nightmare! Do not waist your money and time! Poshmark is only looking out for their profit and could care less about the fact that the items are fake or that the clothing you bought doesn't fit! So basically if you buy it your stuck with it, and the a** hole that sold it to you along with Poshmark reap all the benefits! Most of the people on Poshmark that sell basic or even high end clothing just go around stealing bags of clothes from the goodwill drop off's! Then just post it right up on Poshmark!

Date of experience: October 8, 2020
California
1 review
2 helpful votes
Follow Terri K.
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EVERYONE PLEASE BEWARE::::: Horrible and misrepresented protection from Poshmark concierge service. I bought a $1350 LV bag and it arrived, after authentication, smelling terribly of mildew! I opened a return within 24 hours of delivery and they still will not honor my return! They are a horrible scam platform that everyone should be aware of before they turn over big money for used bags (or any merchandise). It's also very hard to find a platform to review Poshmark. There are no telephone numbers to speak to an actual human being. This has been an awful experience not to mention very expensive.

Date of experience: October 7, 2020
New York
1 review
0 helpful votes
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Mixed review
October 6, 2020

For a seller- site is ehh
For a buyer- TERRIBLE! No returns, no assistance, nothing.
Awful service and wouldn't buy on again! To sell, would be better if the fees they take were lower. No room to make money..

Date of experience: October 6, 2020
Florida
6 reviews
7 helpful votes
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The worst
October 5, 2020

Everything you sell over $500 has to go to their headquarters for authentication, and they've been holding a Moncler jacket that I sold, and shipped the very next morning, for 4 days! And they won't respond to emails. I keep getting the auto responses "due to COVID blah blah blah." Well, I still sent my jacket out the VERY NEXT MORNING after it sold and didn't use the lame COVID excuse.

If you're going to remain open for business and still charge your FULL FEE, you better offer FULL SERVICE.

I'm sick of these bullsh*t companies.

I'm complaining to the BBB and the Attorney General of California now. They think they can just hold your merchandise and money, indefinitely.

They're the worst. All of these companies are getting so bad. Nowhere to turn anymore except for your local consignment shops. Those are the only ones you can trust. Seriously.

Date of experience: October 5, 2020
Canada
1 review
0 helpful votes
Follow Zahra G.
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I received my order fast, free shipping. I needed one thing that I did not find it in the city I live in. Poshmark had it. I ordered the merchandise and I got it quickly at a good price. The packing was so nice with a thank you card coming with my order.

Date of experience: October 5, 2020
Washington
1 review
1 helpful vote
Follow JANICE T.
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Horrible customer service on an item I never received. Took my money, withheld from the seller and won't return it. Now I have to file a claim with my credit card company. Terrible experience - never again.

Date of experience: October 2, 2020
Tennessee
1 review
0 helpful votes
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I've had nothing but great experiences on here! You can use this code electraheart26 and save $10 off your first purchase and free shipping! Just type in the code when you sign up!

Date of experience: September 30, 2020