PoshmarkReviews 2,866

I've never been treated so poorly then when dealing with this company's joke of customer service. They told me to resell my incorrect item to someone else! FRAUDULENT response in my opinion.

Terrible customer service, and sellers who lie and are rewarded for it.

If you buy anything from them, and if it is actually delivered to you, you will never be able to return it, no matter how much the seller lied in the description or how awful the item turns out to be.

Poshmark has the WORST customer service on the planet! They DO NOT stand behind anything! As the saying goes, you get what you pay for. Be aware there is A LOT of shotty merchandise on their site. I paid $445 for some CLEARLY defective leggings... took over 10 days to TRY VERY hard on my part to do a return. I showed all the evidence and more of how BADLY put together they are! If we had a court hearing, I would have won hands down. They just denied me today, and then INSULTED me with a $20 credit to find something else. This was a VERY EXPENSIVE, NOT RIGHT ORDER!
I say to you all, if you do buy from them, DO NOT give up your fight. I then went to my credit card company, told them ALL the horror stories of these leggings, and they agreed with me. They also are NOT a fan of Poshmark, as they get many complaints such as mine against them quite frequently.
Just do yourselves a favor... please buy from other sites YOU CAN TRUST, even if you have to pay a bit more. You won't be sorry, I promise you! Poshmark's greed, and who care's about you attitude, will HOPEFULLY shut them DOWN one day VERY soon! My case went on for 9 days... RIDICULOUS!
I say again, PLEASE DO NOT SHOP THIS SITE, and BOYCOTT IT as I now will. They are the SUCKIEST of the SUCKY! Other REPUTABLE sites will have what you want, and the VERY BEST customer service to go with it!

I purchased 4 items, 3 from great sellers and items arrived perfect. One item was listed as new with tags but arrived with very strong body odor in the under arms. I reached out to the seller to try to resolve the issue. She refused to work with me. She said it was new and the tags proved it. Well, someone had it on long enough to make it smell in the armpits. There are plenty of people who wear items and then put tags back on to get refunds.

On EBAY sellers would note smells of any kind, if it came from a pet free home or smoke free home, etc.

I disputed it with Poshmark who took 3 days to get back to me, and they said they would take $5.00 off and I could relist it! Are you kidding me. I paid for new and you want me to resell a smelly top as new and be dishonest. Nope! No doing it. YOU have NO STANDARDS. You protect dishonest or lazy sellers and buyers have no way to leave a review - so I am leaving my review here. I even said I would pay to send the top for someone else to smell it.

I called Visa to dispute the payment. I fully expect to be kicked off Poshmark - which is fine, since they obviously don't want my business, I am happy with the protections I get on Ebay. Watch out *******@destivia_design!

I only ever buy my purses from here because I love the process. I love being able to negotiate prices with sellers and having so many vintage options to choose from. It's especially nice because of the customer protection they give out. I've found Guess as well as Burberry purses for less than $20!

Three orders placed, credit card happily charged by Poshmark, and then nothing. And then nothing. And then nothing. And then, finally, after crickets from the "seller" (is there even a real one out there?) and equal crickets from Poshmark, they finally say the order might be delayed, might be able to be cancelled. Cancelled, yes. Refunded? Not so much. Back into non-existent customer service land, wasting time and energy on a massive scam site. Do more than don't bother - do not even get close to Poshmark.

First and last time using Poshmark - what a horrible company full of horrible sellers. Ordered items and the sellers have several days to ship the items. The vast majority of the sellers take every day they are allowed to send the items. The sellers are then confrontational and put off that you would expect them to operate in a common-sense fashion when it comes to sending the items purchased. The nice thing about being confronted by the sellers is that they threatened to cancel the order, which I happily agreed would be the best course of action. I wished I would have read the reviews of this site before wasting time. I subsequently went to eBay and found the same items for much less and they will be arriving in time for Christmas. Poshmark seems to be run by people who do not care about customer service and full of sellers that do not care about their customers. There is clearly nothing Posh about their platform unless you they are referring to Posh as a bunch of fakes!

This is a SCAM- bought a New with tag listed jacket - received a worn one- smelling like food and perfume! Poshmark did not wanted to refund the money! Better pay a bit extra as you will never get your money back if any issue.

There is no live customer service to help you with an issue. Trying to return an item and I can't not reach anyone after 3 months.

I was a big posher, sold several items and bought many from other sellers. My shoe experience was the worst. Don't buy shoes on Poshmark, if a seller says only size but no width description, then you are out of luck. Exactly what happened to me, not only did they refuse to allow me to decline the purchase, they accepted the charges on my behalf even after I had told them the shoes were a no-go. I emailed back and forth as there's is no customer service number for quicker correspondence, they stuck to the seller mentioned size. Although no other thorough description was referenced... referenced. I went in and closed my account, unfortunately, all that matters to them is the money they make off the transaction.

Poshmark encourages liars with their "The buyer is always right" strategy
I have been selling on Poshmark a while. In my experience they always side with buyers but I usually don't mind since I get my shoes back in the same condition as when I sold them. WOW, the buyer returns the shoes worn and without the manufacturer's box, packaging, tags, etc and mailed in a plastic bag. They were brand new with a minor defect that was pictured twice in the listing. I contact poshmark send pictures and tell them of the condition of the shoes I received back and they decide I did it! Really, why would I destroy my own shoes and how could I have fit the boot box in that plastic bag which I provided them a picture of (the bag even showed the return label as proof of what this person did to me). She lied to get the return and my guess is she wore them a while, decided they didn't fit and had already tossed the manufacturer's box when she came up with the return scam. She called them fakes--they were not and I proved that to Poshmark but they allowed her to return them anyway due to "undisclosed defects" even though my listing had 2 pics of the defect from different angles. She also said all my shoes were fakes- the first fake anything accusation I have ever received. So I get ripped off for $36 after Poshmarks commission and am left with shoes that I cannot resell for much of anything.
Poshmark encourages buyers to lie sidingwith them when they lie as in this case. Lets reward scammers should be their motto.

Would give lest than a star because this company is always late with deliveries and most of the time will cancel your order and you will receive NO product! Its not about a refund its about customer service i rate their customer service to be very poor

I tried to sell kids' branded clothes, never worn, like Ralph Lauren. I simply wanted to sell it at little price so others can enjoy it but Poshmark immediately removed it and notified me that I'm not allowed to sell counterfeit items. Without any checks they just PRESUME that someone tries to sell counterfeit. Shame. I feel offended. I will never sell or buy on that website. Lazy procedures just so they can say they quarantine no counterfeit.

Do not ever every buy anything from Poshmark! Once you make that click you are on your own. They don't respond to your emails, there is no phone number, if the item is damaged no one cares. You are really on your own.

Hello ppl, I sell on Poshmark a beginner the first order I was paid. The second and third order was shipped out on November 26th. Poshmark never paid me. Poshmark claims the funds was released. Well if they were released I never received them. I can present my bank statement. I emailed them three times with my contact asking that someone calls me so this matter can be resolved. No one never called. Therefore the only thing I can do is go to Better Buisness Bureau tomorrow morning, I refuse to let this one slide Scott free. Don't sell on Poshmark there scammers

Unless you charge your customer a ridiculous shipping you won't even make half of what your listing was originally worth. It also takes months to sell certain items.

Been selling since 2016. Have all 5 start reviews. Listed some designer items of mine that I purchased in person and I get some random email that my item was flagged by some moderator (have no idea who, they get to hide behind Posh Mark) who determined without any discussion that my item was counterfeit. It is not. For all I know it is another seller or someone who has no idea what they are looking for. So disgusted with this experience and leaves a very, very unpleasant taste in my mouth. I will probably leave because I don't want to give any commissions to a company who treats sellers as guilty without having a discussion first.