PoshmarkReviews 2,866

I sold a jacket in excellent condition, the buyer tore the jacket and claimed it arrived in that condition. Clearly my photos show the jacket without any rips, tears. Poshmark sided with the buyer, now I'm out money and a jacket that was returned damaged by the buyer. I closed my account and will never sell on this site again. Anyone can clearly see the jacket i sold was in no way torn. The buyer complete destroyed the jacket, she could of returned it, not rip it up.
Please beware of your buyers, clearly poshmark is blind and cannot see the condition the jacket was in before sent to the buyer, which was in excellent condition.

I was a buyer and seller on Poshmark. I once loved this place as it felt a little bit better than others in every way. But things changed as I started to make more sells and I had to use Customer Service more. I would ask questions that were met with answers that had nothing to do with my question. For example, I asked if people can see my love notes. This was answered by saying that they were sorry but they were never going to remove my bad review as they stood behind it Etc etc etc. Cut and paste replies. My last transaction was a Starbucks Tumbler that had not hit the shelves yet which I purchased at full ask price and full shipping price. This seller sat on the Tumbler for 8 days before they shipped it. Poshmark would block my efforts to stop the sale in every way. I finally receive it and wrote Poshmark. They immediately closed the ticket and paid out the seller and themselves BEFORE I opened the package. When they asked how I felt about their decision, I hit the red face emoji. My last email was the most personable and threatening. They email me to offer a coupon and tell me that if I don't close the ticket, it would negatively affect my account and payment to my bank. This company is the worst I have ever seen and I will never give them a chance again.

I searched for a specific pair of jeans on Google. They came up for sale on Poshmark. Naturally, not knowing which size would work best, I ordered a pair in size 28 and 29. Knowing nothing about Poshmark — I assumed I could return the pair that didn't fit. I feel Poshmark should make it abundantly clear for people being directed to a listing from Google how the platform actually works! It was NOT made clear at all. It's not fair to those of us who don't understand. It's feels a bit like a bait and switch. Now I'm out $52+ and stuck with an extra pair of jeans that don't fit. All I can do is try to educate others as best I can by writing reviews based on my EXTREMELY disappointing experience with Poshmark!

I ordered a handbag, and it did NOT state that it was the older model.
The older model has rounded handles which dig into my shoulders. I have shoulder issues, and would not be able to use this handbag/tote.
As soon as I saw that, I sent them an email. They wanted pictures and then more pictures in a specified lighting. I tried calling, however, the recording stated that
They are not taking calls, and the mailbox was FULL. Are you kidding? Then they ruled against me. This company should not be allowed to exist! DO NOT BUY FROM THIS WEBSITE! P.S. An over $200 lesson to be learned!

I sold brand new 100% authentic brand name bag for $300.
This is a typical switch scam but Poshmark let her won this case. I can' t believe it.
Buyer opened a case saying this is fake, posting a photo of her fake bag, which is NOT I sent.
I did provide a receipt from nordstrom. Still, Poshmark let her win a case.
She will put a fake bag to me for return or she won't even return anything.
She kept a band new brand name bag for free.
I want my money back!

I have made 39 purchases on Poshmark. Of these purchases I:
-Disliked six items that just weren't comfortable or the size didn't fit. This is reasonable to expect this to occur.
-Three items were never shipped by the seller. There I was eagerly anticipating them and days went by and there was no response from the seller and the item never went out. When a sale is canceled (because you cancel or it times out, you don't get to leave feedback on the transaction. What?!)
-One item (a designer bag) came with pen marks all over the inside that were not disclosed. I sent it back. The bag was priced not much less than retail. I ended up paying maybe $20 more to get the bag with a teacher discount new from the designer's site.
Now maybe you are thinking that 4 out of almost 40 experiences were negative. But that's 10%. Throw in the items that didn't work (but that you cannot return on Poshmark) and 25% of my purchases were a thumbs down.
POSHMARK- you need to give buyers the opportunity to review sellers who don't complete the transaction. There is ZERO accountability for sellers who just don't follow through. Also, the shipping practices are hit/miss. I received a silk scarf shipped in a large flat rate box and I sometimes get things where additional USPS materials are used inside a package as packaging. This is wrong and environmentally not friendly. I'd like a first class option for shipping for t-shirts and scarves and things of that sort.

The amount of EVIL EYE on this site is insane
(envious people who will report your listing to get them deleted)
Was perm banned for no reason. So had a family member make an account to sell my items, with permission. They were banned before anything sold (different device) again reported for no reason.

A few years ago this was a great EFFICENT website

I sold a pair of USED work boots. Customer complains that the soles are too worn. I explained they could be re soled by manufacture. She admits she should have asked for more pictures and it was her fault. Clearly the customer knows how Poshmark works and will approve any return for any reason. Poshmark approved her return Even though it should have been

This person posted some shoes on poshmark & whe I received the shoes they had a tint of light sage & the packaging was awful. No thank you note & when I decided to do a return claim Poshmark denied it. The seller very argumentative with me when I was sending a message to poshmark. Anyhow with this incident I've decided not to buy from poshmark. This is the name of the seller on poshmark. Alex
*******@alexpmahl. Very rude person

Poshmark protects there profit by denying you refund request and then you are stuck with a piece of junk.
I purchased a pearl ring and when I received it, the pearl looked like a tooth. Horrible. I requested a return and the seller kept saying pearls are like snowflakes and no two are alike. I said no because I've seen to many pearls that are round. Poshmark stood by the seller and I'm out $250.
Don't buy anything from Poshmark. Satisfaction is not guaranteed.

I had originally planned to buy a necklace chain on this website. I've had luck with it before, but now the company RUINED it! When I pressed buy now, it said it was unavailable due to inactivity and forcing me to make an offer for it. This is a SCAM!

Do NOT buy things here. I purchased a vintage concert T-shirt as a gift for $140. It was so tiny, it was laughable. Poshmark would NOT allow a return. Their position is I "should have asked more questions." What a joke. Will NEVER order here again.

Poshmark is the worst selling/buying company I have ever work with! Poshmark have entire control of what you sell. They will take 20% of your sale, and will set up their own sale price if you want to send an offer to interested buyers. If you want to buy on Poshmark, be aware... it is very difficult to return an item. If you receive an item that was defective or dirty, Poshmark will not let you return the item. They will always try to protect the seller so they can keep their 20% sale profit. This is a pair of Doen Melody jeans that was obviously altered. Seller denied that it was altered and refused to consider a return. Poshmark issued me a $10 credit while the seller got her $100.

I purchased a fake Tiffany and co necklace that was listed as real, the silver plating didn't start to fade until about 1 month and 1/2 after I purchased yet poshmark issued me a full refund and on top of that allowed me to keep the necklace. Although that is not usually what poshmark does, they allowed this once! Got back to me after only a couple hours of emailing them! So in conclusion poshmark is not responsible for the sellers on the site, some of what people sell might not be what you are expecting but the poshmark team it's self is amazing and attentive.

Received a pair of earrings from a seller that were clearly misrepresented, appealed for a return and told they found in her favor and released my money to her. They then told me to relist which is ridiculous bc they get a cut of what I sell them for! These are extremely deceptive business practices and their "guarantee" is worthless.

If I could give 0 Stars I would.
The website is hard to navigate. Sellers should be vetted better. No guarantees or returns if not satisfied. The correspondence between posh and customers seems automated. You're on your own at Postmark. I felt taken!

Absolutely extremely horrible customer service. AVOID! Bad experience after bad experience. DONE!

I purchased a dress and when I received I found the dress had been altered. The straps were shortened by 2 inches. This dress was listed as a size 12. No mention of alteration. When I wanted to return or get a refund in amount to return straps to the standard size that I ordered and was listed in description I was denied. So buyer beware. Now I am out extra alteration fees and would have been better off shopping at TJ Maxx.

Because I read the reviews here, I decided not to order anything on Poshmark. It is just not worth the risk of losing money and not getting the merchandise or a poor-quality item that you can't even return.